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“Good pepperoni pizza”
Review of Racanelli's Pizza

Racanelli's Pizza
Cuisines: Pizza
Restaurant details
Reviewed 17 April 2017

I wasn't quite sure how to rate this restaurant as I do really like their pepperoni pizza, so that is the only kind we order from here. The sausage used on the sausage pizza is finely ground and not very good. Customer service is always hit or miss, which is too bad.

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    • Food
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 28 reviews

Reviewed 11 March 2017

Placed a delivery order last night a little before 6 p.m. I called at 7:20p.m. to see if there was a problem and get an ETA. I was told our order would be "out the door in a minute". Pizza was delivered at nearly 8:00p.m. We live less than 5 minutes from the store.No apology, no discount, no coupon.... nothing.
If the store was running that behind on deliveries, they should have called to let people know and give them an opportunity for alternate arrangments. This was a wholly unacceptable situatiuon and not the first issue we have had. We have previously ordered appetizers with our pizza. Apparently they ran out of toasted ravioli and just replaced them with garlic knots without calling to check nor did they adjust the price. Garlic knots are cheaper than toasted ravioli. The customer service at this location leave much to be desired. It is a shame because they have good food.
Given that they are pricier than other pizza places in town, they should strive to make a customer's experience better.

    • Value
    • Service
    • Food
Thank Shelley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2015 via mobile

Visiting our daughter at Webster University and wanted a quick dinner. It was hard to agree on our pizza toppings since it all looked so good. We settled on 2 pizzas and a Stromboli(which was more like a calzone to us Indiana folks). All very fresh ingredients and nice crust. Decor is nothing fancy and seems very family friendly with arcade games and coloring books. Enjoyed it!

Thank bushes5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarqueeMedia, Public Relations Manager at Racanelli's Pizza, responded to this reviewResponded 1 October 2015

Thank you so much for taking the time to post such a great review! We are glad you stopped by on your visit to see your daughter and gave us a try! Come visit us again next time you are in town!

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Reviewed 26 August 2015

Great New York style pizza. Excellent sauce, fresh ingredients, and crunchy crust. Perfect for folding a large slice while you take a big bite and dream about the Big Apple.

Thank OliverHPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarqueeMedia, Public Relations Manager at Racanelli's Pizza, responded to this reviewResponded 30 August 2015

Thank you so much for posting such a great review! Glad you enjoyed your slice and come back again soon! NY City style is calling!

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Reviewed 13 August 2015 via mobile

This is a great little place for pizza and a cold beer! Staff is friendly and helpful! It is in the heart of old orchard a lovely little part of webster groves!

Thank thefagan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarqueeMedia, Public Relations Manager at Racanelli's Pizza, responded to this reviewResponded 13 August 2015

Thank you for taking the time to post your review! We are glad to hear you liked our pizza, drinks and staff! Come visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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