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Luxor
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Traveller rating
13,072
13,569
8,969
4,185
3,540
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Reviewed 4 weeks ago

Dirty bedding in hotel room, t.v. did not work the whole entire stay and housekeeping never came to clean the room the following day and never came to bring fresh new towels. Overall it was a bad experience staying there, was hoping they would give us hotel resort credit to make it up with dinner and some drinks or either one but that never happened at all.

Date of stay: January 2021
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Review collected in partnership with MGM Resorts International
1  Thank hernandezrobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

It is the only resort I have found on the strip that has a large soaking tub and separate shower available at a very low nightly rate (we only paid a little over $100 for our two night stay mid-week). I also love the giant full-wall windows and good housekeeping service offered here. I only refrain from giving the resort a 9 or a 10 simply because of the Luxor's far proximity from many other resorts being at the end of the strip, and the long (cold) walk from the parking garage across the bridge to the casino entrance, and the fact that their food court is slightly lacking options in my opinion. But for the price you pay, this is a good resort and feels clean and a little "glamorous" (something it's slightly cheaper neighbor, Excalibur, lacks in my opinion).

Date of stay: January 2021
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Review collected in partnership with MGM Resorts International
Thank TravelFiend2500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Vacation in Vegas for my daughter's wedding. Had a fantastic week. Even though we didn't get to see the show's, it was a relaxing atmosphere. Also recommend Public House restaurant... Rack of ribs was EXCELLENT!

Date of stay: January 2021
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Review collected in partnership with MGM Resorts International
Thank dbarnes2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The rooms were filthy. Check in staff was not friendly. The bell man was very rude even after a tip. There was a lack of security. The mattresses were comfortable but all other areas were lacking. I was told the rooms had been refinished but floors were stained, heater broke in the room, was very dirty. Wont be back to this property in the future.

Date of stay: January 2021
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Review collected in partnership with MGM Resorts International
1  Thank Passenger239677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM Resorts Social Media, Other at Luxor Hotel & Casino, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to provide us with your feedback, we understand that the issues you faced created a trip that fell far below expectations. Our staff relies on public feedback like yours, so we can identify any areas of our operation that may require a certain measure of improvement. Please accept our apologies for the uncharacteristic service issues you encountered, and we will strive to create a more satisfactory resort experience for you in the future.

Sincerely,

Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Called multiple time front office to change rooms. Room was dirty and bathroom needed to be clean again. I had to clean the bathroom twice just to remove a smell. I called and went down multiple times.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with MGM Resorts International
Thank Jamiemrangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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