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Marriott's Grand Chateau
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Reviews (3,647)
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2,188
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All reviewsbedroom villafull kitchenplanet hollywoodoff the striprooftop poolmarriott vacation clubwasher and dryerdaily activitiestime sharefree valet parkingthe miracle milelarger poolfifth floorsofa bedvalet servicelobby barnew tower
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108 - 113 of 3,647 reviews
Reviewed 19 February 2018

My sister and I have stayed in a two bedroom suite four times in January or February over the last 5 years. The suites are well furnished, clean, and convenient to the strip. It's usually quiet and they offer various activities. The only complaint we have is that they used to give a midweek cleaning as part of the timeshare week, but now the do not unless you pa extra. They have the best valet parking system that we have come across in our more than 10 years of visits.

Room Tip: Choose a room facing the strip.
  • Stayed: February 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank kathypleasanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Grand Chateau, responded to this reviewResponded 20 February 2018

Thank-you for your 5-start review. We're happy to hear you enjoyed your 4th stay with us. It's also great to hear that our valet service is the best you encountered. I have passed your comments regarding the housekeeping service to our leadership team so they are aware of your concern.

We hope to welcome you back soon for stay #5.

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Reviewed 15 February 2018 via mobile

We stayed here for week. We liked having kitchen. We like to prepare some of our own meals. Location is great. Short walk to strip. Valet service was fast. Staff very friendly and helpful. Easy to get to from car rental place.

Stayed: February 2018, travelled as a couple
2  Thank Lelia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Grand Chateau, responded to this reviewResponded 17 February 2018

Thank-you for your comments. We're happy to hear you enjoyed the resort location and convenience of the kitchen.

We hope you'll come back again soon.

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Reviewed 14 February 2018

Let me start out by saying this is not a modern hotel or a casino. Everything was kind of older but well made and comfy. It is quiet, and the service is good. There is not really a restaurant, but there is a good shop. Our suite had a fully equipped kitchen, living room, king bed, eating area, and bathroom with a tub shower. We faced the strip but the room darkening curtains served their purpose. We have really gotten to like having breakfast in the room, and there are plenty of grocery stores right outside of town. You do have to valet your car, but you are in a city. The location was convenient and within walking distance of many things including a mall with restaurants and stores across the street, and some casinos. However it's easy to use uber or taxis in this area. Service was adequate. We were surprised that the rate changed each day, but we should have checked that out so beware! The bed was comfortable, and the shower worked fine. The washer, dryer, and dishwasher were really noisy but worked okay. We brought less clothes knowing we had the washer which was great. They supply detergent but we had better quality detergent pods we used. The AC blew right onto the bed, and we never were able to get a comfortable temp...either cold or hot! Plenty of storage space! All in all a comfortable stay!

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Sabrinacallie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Grand Chateau, responded to this reviewResponded 16 February 2018

Thank-you for taking the time to share feedback regarding your stay.
While you had an overall good experience, I am disappointed to hear that the staff was simply "adequate" and did not provide an outstanding level of service while you were with us. I hope you'll come back again so that we may demonstrate the legendary service quality that Marriott Vacation Club is known for.

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Reviewed 14 February 2018

First time visiting Las Vegas and this hotel was spot on. Less than a 5 minute walk from the main strip meant we were close enough to everything going on, but just far enough away that it wasn't always heaving outside the hotel.
Staff very friendly and massive rooms! Fridge and safe provided. Nice sofa/coffee table area to recharge in the afternoons. Visited the pools a couple of times - rooftop one gave amazing views.
Overall impressed and would definitely return.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank LauraB354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Grand Chateau, responded to this reviewResponded 14 February 2018

Thank-you for the positive review. We're thrilled to hear that you enjoyed your stay and appreciate your comments regarding our friendly staff. We look forward to having you back soon.

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Reviewed 13 February 2018

The rooms are very clean and comfortable. This place is just off the strip but is across from the Elara that is connected to the Miracle Mile. So, a very easy walk ti the Strip and you can do it indoors in case of rain or if it's really hot!
The staff were very pleasant and helpful. This is great place to stay for families or if you are on a business trip. I was attending a convention at the Aria and it was a comfortable 10 to 15 minute walk to get there.

Room Tip: I was on the 18th floor and didn't hear any noise at all.
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank DavidandJean69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Grand Chateau, responded to this reviewResponded 14 February 2018

Thank you for taking the time to share feedback regarding your stay. We agree that our resort is the perfect location to enjoy everything about Las Vegas. We hope to have you back soon.

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