The water temperature in the shower was lukewarm at best. The response from guest services was totally unacceptable. First we were told (after the fact) that they normally advise guests to run water in the sink and in the shower for 5 minutes before showering! I had already showered and hubby followed with the same result. That advice obviously wasn't the solution. Do they even know there is a drought? Then the engineer who I asked to come to the room to check it out said that we should not shower in the morning since there was too much demand. With this kind of attitude, there is no reason to give my business to this hotel. They don't understand the concept of guest services.
If you value a good night's sleep, ask to be in a room that doesn't face the late, late night pool party at a nearby hotel. The vibrating drums and sounds went on until about 2:00 am.More