I’m a local/ long time resident of LV, hubby is native. Had an unexpected circumstance come up leaving us with an unexpected unintended 50+ night stay at this location as well as Red Rock. We switch between the 2. This location is probably the most updated/modern. Location is perfect. Freeway access. Target within walking distance. Plenty of gambling available around the neighborhood. My previous residence was about 2 blocks from here, sonim familiar with the area. Theres a hampton inn next door, i was originally there and left after an awful experience, called this place and waljed across the parking lot where i was granted early check in, enrollment in reward program... allowing me diamond statius after about 2 weeks of consistent stays... and now I rarely pay a full rate price and am given free suite upgrades, no cancellation fees (i never cancel) extra point accimulation, and even better... pro rated prices based on point accumulation... if I get 3,000 points I can get a hefty discount... 15,000 is a free night. Yheres no deposit required at check in but you do pay your price at check in not after. Which is fine. In las Vegas its rare to have no deposit. So awesome. Staff goes above and beyond, every single person is helpful. Due to the length of my stay they know me by name now, check on me periodically, and the GM even comped a couple nights without me asking or inquiring... after noticing my prolonged stay he even took it upon himself to just offer a kind gesture like comp (ive paid $100 a night on average and im on day 49 here) and his understanding managemnt style is very appreciated as well as consistent... Ive had a few hiccups with staff... misunderstandings leading to a headache between myself and the property at times... and even some frustration (they are probably sick of me at this piont, but they never let on to that, ha!) but everything has been addressed, no one has been anything other than understanding, patient, and professional... and i couldnt say thank you enough regarding the gratutude i feel for this location. It feels like home when home isnt something we all have at the moment. Its comforting. Comfortable. Clean. Safe. My dog is enjoying it here as well. The staff all know her by name, say hello, etc etc. they never bother me with questions about my stays and “not so typical” reservations (check in... check out ... check back in... etc) people typically handle their pets well so i have had no issues with negative pet interactions. And even when ive had to leave and come back while I awaited my funds to be available to continue my stay... the staff continued to assist and help in any way they could to accomodate and make the situation as stress free as possible on my end. They keep me on the 1st floor for my dog, Michelle at the front desk in the morning checks to make sure i have a reservation on sold out nights just in case i forgot, so im not left without options... they have granted me late checkout... and even late late check out. Early check in is never an issue. And Michelle always has an extra room key ready for me after i do my daily “locked myself out of my room” routine and doesnt make me wait in line at the desk. Just hands it iver and gives me a smile. Jeremy the GM has never taken longer than a few hours to reapond if Communication is sent via email. He makes himself available to any guest with concerns, comments etc... laundry for customers is available, small store/ room with snacks, frozen meals, drinks, etc. my only issue remains to this day: the walls are thin. You hear alot of neighbor chatter, shower turning on, music or tv being played, and at times certain cleaning procedures seem to be overlooked or unattended. Minor and nothing to stress over. Wipe down your own floor if its a concern or an issue and if you dont want to hear your neighbor dont stay in a hotel. Ha! Sign up for wyndam rewards! Free stays with no hidden rules... and you can book with the app in seconds. Super user friendly and their hotline rarely has a wait. Even they have made exceptions and assisted with accomodations allowing me an extra discounted stay here and there with no issue and no cost to me. All in all. A+. Thumbs up. 5/5 stars. However you keep score.
