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Reviewed 8 April 2021

We got a room looking over a roof and they changed us without much problem to a view of the pool. Thanks Mandalay bay!!

We were excited for the pool. Here is the scoop.
People line up early. I'm not sure how early. We arrived 45 min early and there were around 700 people ahead of us. Some were sleeping on towels. I know!!! Crazy.

The pool had a wait list app that you can scan at the top of the stairs leading to the pool. When you get on it, they will text you and give you 30 minutes to get there.

The list starts when the pool is at capacity.
One day we waited 30 minutes. One day we waited 5 hours. By waited, I mean we went and did other stuff.

So the day we got in early, the pool water is freezing. Like terrible. On day 2 everyone voted to swim in the afternoon because of this.

The lazy river had a 30 minute line too.

Food at the pool is crazy expensive. We snuck our own in (sorry !!,)

You can bring your own tubes for the lazy river. In years past they made you buy (not rent) their tunes.

The casino and hotel are at about 20% capacity. Which makes you wonder why is the pool so full?
The luxor guests use it. Delano hotel guests use it.....still.....at its reduced capacity it is extremely full. I was actually sort of glad they limit occupancy.

Date of stay: April 2021
Trip type: Travelled with family
1  Thank Mic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2021

If you are coming to use the pool, plan on getting up by 630 -7 to get in line for 2 hours... to wait to open, then stand in line again to be let in- only at 50% capacity now, can’t imagine what -100 looks like

Date of stay: April 2021
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Review collected in partnership with MGM Resorts International
1  Thank lisanokken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2021

1st time at Mandalay and it was horrible. Checked in at noon, placed on 4 HOUR waiting list for pool. We waited by going to shark exhibit - $82 for 3 people and it took us 15 mins to get through "14" aquariums which several were connected so it was more like 9 or 10 exhibits. Lunch was 3 slices of cheese pizza, 1 beer and 1 Gatorade $42. We finally get our pool text that we are allowed to get in at 4:35pm in which we have to be prepared to drop everything, change clothes and all of our party must be present at pool within 30 mins. So we waited over 4 hours to get in a pool that we were held on hostage standby yet by the time you get down there its nearly 5pm and OH YEAH THEY CLOSE AT 6PM!!!! So my son had 1 hour at the pool which turned out to be enough since it smelled of raw sewage in the lazy river. There was debris floating everywhere, dirty towels all over the place, trash not cleaned up just disgusting.

Date of stay: April 2021
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Review collected in partnership with MGM Resorts International
2  Thank Tonia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2021

The hotel is beautiful however the service right now is not good. You have to wait in line hours before the pool opens at 9am to attempt to get a spot. Families were lining up as early as 5am to get waitlisted. I lined up waited then was placed on a waitlist for another 3 hours. Most restaurants inside the hotel are closed. The housekeeping staff is overwhelmed one day the trash and towels say in the hallway for hours after the housekeepers sat them out in the halls after they cleaned the rooms. My 3rd stay and the worst

Date of stay: April 2021
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Review collected in partnership with MGM Resorts International
1  Thank wowme2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2021

Hotel was clean and covid-19 prec are carefully executed. However, the pool entry was an issue. I waited 4 hrs to get in, another day their waitlist was closed by 10:00am not a good thing when you want to enjoy a day at the pool. My room needed light bulbs change i requested 3 times nobody came to replace them. This have nothing to do with the hotel, but i have to wake-up everyday during my stay to the smell for marijuana smh. The smell in the hallway was disgusting in the mornings because of that. Maybe a lil monitoring will be excellent. Aside from that i was ok with my stay at Mandalay Bay.

Date of stay: March 2021
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Review collected in partnership with MGM Resorts International
1  Thank griceh2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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