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19,957
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109 - 114 of 31,038 reviews
Reviewed 9 March 2021

Every thing at this hotel was amazing. But the staff really makes the stay worth it. Joseph at the front desk was so nice warm and welcoming. Thank you for such a wonderful experience to all Venetian staff.

Date of stay: March 2021
Review collected in partnership with The Venetian Las Vegas
1  Thank CharityDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2021

The entire staff was super friendly and helpful. Our room was gorgeous bed was so comfortable. The entire hotel was so clean and I loved that for this pandemic there was people constantly wiping everything it made me feel so safe in there hotel. The elegance of this place also attracted nicer people so wasnt lots of loud and rambunctious people. So was such a pleasant stay.

Date of stay: March 2021
Review collected in partnership with The Venetian Las Vegas
1  Thank Voyager303772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2021

Our stay here was the best. The Grazie Desk people are the best. Customer service is the best. The restaurants are the best. You don’t even have to leave the hotel. Must stay here. Thank you for a great weekend.

Date of stay: February 2021
Review collected in partnership with The Venetian Las Vegas
1  Thank Lisette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2021 via mobile

Good: Check in was quick with no glitches.
The room was huge. We were asked if we wanted to upgrade to a view room. We declined and looked out our window right at the Las Vegas "I". Overall very quiet. Good location on the strip.
Negative: lots of walking to get to our room or our car in the garage. 3 things I missed. 1. More towels-only two bath towels provided. 2. More glasses or cups. Only 2 plastic stemless wine glasses in the room. 3. No coffee maker. Many years since I have been in any hotel, motel etc. that coffee, tea and condiments weren't provided along with cups or mugs. Overall the room was clean, however, there were a number of cookie (?)crumbs on the floor under the table near the couch.

Date of stay: March 2021
Trip type: Travelled as a couple
1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venetian Guest Relations, Owner at The Venetian Resort, responded to this reviewResponded 7 March 2021

Dear Dave H,

Thank you for your recent stay and taking the time to share your experience with us via Tripadvisor. We are very happy to see your 4 star scores and the overall positive feedback shared. We are disappointed to learn that all of your expectations were not met. We sincerely apologize for the longer than anticipated walking distance from our self parking garage to your hotel suite, not enough glasses or cups being placed in hotel suite assigned and for the lack of in suite coffee makers & condiments being provided at our hotel during your most recent stay. Your experience is our highest priority and we are committed to try and enhance the overall value and requests of our valuable guests moving forward. Please rest assured that we will share the valuable feedback provided with the appropriate Hotel Operations Management teams to improve the level of service, communication, quality and satisfaction being provided moving forward.

Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. We truly hope that you will consider choosing to stay with us at The Venetian Palazzo Hotel again, so we may have the chance to exceed your expectations on a future stay.


Kind Regards,

Shannon Kennedy
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2021

Are stay at the Venetian was remarkable. The service was professional and friendly . From front desk to restaurant to housekeeping. Rooms are clean , beds are comfortable. You cannot go wrong staying at the Venetian

Date of stay: February 2021
Review collected in partnership with The Venetian Las Vegas
1  Thank jdwebb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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