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Reviewed 22 May 2018

Horrible , no air working air conditioner. Called front desk, no help. Shower make noise, front desk was the worst. No one cared to work. Pool was good. Pit boss was rude, didn't want to open table for 8 of us on a Wednesday night. We left.

Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
Thank hawilson4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaLVHotel, Guest Relations Manager at Plaza Hotel & Casino, responded to this reviewResponded 29 May 2018

Thank you for your recent review of the Plaza. We are saddened to hear we did not live up to your standards and have forwarded your feedback to the appropriate departments for deeper evaluation. We hope you give us another opportunity to better serve you.

Warmest Regards,

Gary V.

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Reviewed 22 May 2018

Worked well downtown Bed good and room clean. Mall speaker noise at night that was not real good from where we were. Price made it all good. The hotel is good and the employees are always willing to help.

Room Tip: tv had connection loss and repeat but then finally worked ok
Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank sfritc765939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaLVHotel, Guest Relations Manager at Plaza Hotel & Casino, responded to this reviewResponded 29 May 2018

Thank you for your recent review of the Plaza. We are pleased to hear about your stay and that our employees went above and beyond for your needs. Downtown has been established on great service and a value for your dollar. I am glad we lived up to your standards.

Warmest Regards,

Gary V.

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Reviewed 22 May 2018

There was a thick layer of dust on the vent right above the shower. The shower did not work very well at. Kept making a high pitch squeezing noise. Also there were not enough plugins. Overall it was okay but not what I would have expected.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Marris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaLVHotel, Guest Relations Manager at Plaza Hotel & Casino, responded to this reviewResponded 29 May 2018

Thank you for your recent review of the Plaza. Your experience is not a reflection of what we strive to be and would love to know what room you were staying in. If you can recall, please email us at Makeitright@playlv.com.

Warmest Regards,

Gary V.

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Reviewed 22 May 2018

Very clean room and quiet. Never heard any outside noises in my room. Free water was a nice touch. A map or guide of hotel amenities would be helpful. Where is ice machine how to find the south tower where the pool is located. Happened to find it by accident while in the casino

Stayed: May 2018, travelled solo
Review collected in partnership with this hotel
Thank Msprad46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaLVHotel, Guest Relations Manager at Plaza Hotel & Casino, responded to this reviewResponded 29 May 2018

Thank you for your recent review of the Plaza. We are pleased to hear you enjoyed your stay and hope that you come back to enjoy another Vegas experience with us.

Warmest Regards,

Gary V.

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Reviewed 22 May 2018

Always a great place to stay and play..... Love the band boogie nights..... Bathrooms could use some remodling for more counter space. Would also be nice to have coffee in the room. Most hotels have this.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank HRies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaLVHotel, Guest Relations Manager at Plaza Hotel & Casino, responded to this reviewResponded 29 May 2018

Thank you for your recent review of the Plaza. I have forwarded your feedback about our bathrooms and coffee makers to our Hotel team. We hope that you continue to stay and play with us while listening to Wonder Boogie every weekend.!

Warmest Regards,

Gary V.

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