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Reviewed 21 September 2015 via mobile

Swiss Chalets was really nice. We got the upgraded room that was huge. 2queen beds + sofa bed.... Nice breakfast. Too bad pool was not working anymore. The place is located 's few miles north of North Conway but that wasn't a problem at all.

Date of stay: September 2015
Trip type: Travelled with family
2  Thank 24ilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissNh, Manager at Swiss Chalets Village Inn, responded to this reviewResponded 7 August 2017

Dear Guest, Extremely Thankful for taking the time to share your love some review after your recent stay with Swiss Chalets Village Inn. Please do not hesitate to contact me…….. directly the next time your vacation, and it would be our pleasure to personally assist in any way possible to ensure another great experience at the Swiss Chalets Village Inn.

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Reviewed 14 September 2015

low rate, owner and wife very accommodating and friendly. easy access to North Conway. water pressure in shower was fabulous!!!!!!! was nice to see a good family owned business and not a mass produced chain

Date of stay: September 2015
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Diana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissNh, General Manager at Swiss Chalets Village Inn, responded to this reviewResponded 19 September 2015

Thank you for staying with us.
Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area! Thanks and looking forward to seeing you again soon.

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Reviewed 13 September 2015

I took my grandchildren for a weekend getaway. This place is nothing like the photos on line. The spa tub had yellow water. We could not bathe. The entire place was outdated. The staff were rude when asked a question. It was not a cheap stay. I would not recommend staying here. The wifi was very slow.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissNh, General Manager at Swiss Chalets Village Inn, responded to this reviewResponded 19 September 2015

Thank you for staying with us.
Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area! Thanks and looking forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2015 via mobile

A wonderful place. Rm was clean and staff very friendly. Defiantly staying here again.
Breakfast was ok and a very small place to eat.
Our room had a whirlpool and had a definite smell of chlorine when we first walked in.
Overall this is a great place to stay!!

Date of stay: October 2014
Trip type: Travelled as a couple
1  Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissNh, General Manager at Swiss Chalets Village Inn, responded to this reviewResponded 19 September 2015

Thank you for staying with us.
Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area! Thanks and looking forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2015

We stayed here in August 2015.

Pros: Location was good; out of the madness of North Conway, but still close enough to everything. The beds were extremely comfortable. The room was very bright. The owners were very friendly.

Cons: They accept dogs, so the room had the smell of dog added in with the other typical hotel smells. It was not overpowering, but it was noticeable. We kept leaving the sliders in the back of the room open to air it out all day while we were gone, but the maid kept closing them.

The screen door came off its track when we tried to open it the first time.

The ceiling in the bathroom was stained from mold and the non-slip surface on the tub floor was filthy; I understand it can be difficult to clean those, but difficult does not mean impossible. Also, there was a knob missing from the bathroom cabinet. The decking outside the room was in desperate need of attention. See photos.

The eggs at breakfast did not taste like eggs. They were very watery and I threw them out after one mouthful.

The wi-fi was useless during the evenings; my 15yo was losing his marbles not being able to Snapchat with any of his friends back home, after long days of no T-mobile service in the mountains. And finally, the the images were stretched out to fit the screen on the TV and the remote did not enable us to fix it.

We were not miserable here, but we would not stay here again.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank MomInCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissNh, General Manager at Swiss Chalets Village Inn, responded to this reviewResponded 19 September 2015

Thank you for staying with us.
Thank you for taking time to express your opinion. We do appreciate your continued patronage. It is our pleasure that you have enjoyed your stays and the attractions in the White Mountain area! Thanks and looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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