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RiverWalk Resort at Loon Mountain
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Reviews (141)
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Reviewed 12 January 2018 via mobile

I fully recommend staying at this resort, service is amazing and environment is very clean and family friendly. Your also located in the middle of everything! Easy walk here and there (: best thing at this resort is the ice skating during the winter!

Stayed: January 2018, travelled with family
1  Thank lifeisg00d3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyceV_InnSeason, Public Relations Manager at RiverWalk Resort at Loon Mountain, responded to this reviewResponded 16 January 2018

lifeisg00d3 - It is always a treat to hear from someone who enjoyed the ice rink. Many of our guests adore skating, and others, of course, just love watching. (We have shows too!). In any case, we appreciate your review and hope you return.

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Reviewed 12 January 2018

Awesome place to stay, near everything and brand new. Had a great experience with Cody Richards who is the front desk manager. He went way above and beyond helping my wife and I out on a difficult matter that was not the fault of the property, saving us hundreds of dollars! Will definitely return another time as this place and the staff are great!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyceV_InnSeason, Public Relations Manager at RiverWalk Resort at Loon Mountain, responded to this reviewResponded 16 January 2018

John - Thank you so much for your review. We are so glad that Cody was able to assist you. We certainly hope you keep returning!

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Reviewed 7 January 2018

My husband and I were looking for a place for him to snowboard through the blizzard last week. It was a last minute trip and we were really scrambling. Some searching brought us to Riverwalk Resort and we're so glad it did. Cody at the front desk really went above and beyond helping us set up last minute reservations. He got so much information for us and was such a help, we could tell we were going to have a lovely time.
While my husband hit the slopes I enjoyed the spa (truly wonderful, Shirlaine and Amanda are miracle workers). The restaurant and winery were definitely worth a trip and don't miss the pool! It's stunning in the snow.
Needless to say we had a fantastic time and can't wait to go back.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Gabrielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyceV_InnSeason, Public Relations Manager at RiverWalk Resort at Loon Mountain, responded to this reviewResponded 8 January 2018

Gabrielle S - We thank you for your review. So glad that you enjoyed the resort and it's amenities. It really is the perfect way to spend a couple of days away. And the boarding conditions were awesome so we bet that he had a great time too. We look forward to your return.

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Reviewed 4 January 2018

This Suite far exceeded all my expectations!! Absolutely beautiful and very spacious!
We rented this for a family get together and was hesitant of the price, but to our surprise we were completely overwhelmed and totally satisfied! There was more than enough room for everyone and I loved that it had individual bathrooms for each bedroom. It also has 4 decks with a breath taking view of the mountains that overlooks the pool. It easily sleeps a minimum of 12 people. We are already saving to do it again next year. You won't be disappointed!

Room Tip: Penthouse Suite 617 is worth every penny! Gorgeous!
  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank nikki995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyceV_InnSeason, Public Relations Manager at RiverWalk Resort at Loon Mountain, responded to this reviewResponded 8 January 2018

nikki995 - We are so pleased that you and your family had a great time. What a perfect way to spend time together. We look forward to seeing you again next year!

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Reviewed 20 December 2017 via mobile

First off, I want to thank Riverwalk Resort for donating our trip to the WCNY travel auction. We won this trip by being the highest bidders and it was so worth it. We stayed in a one bedroom suite with a fully equipped kitchen (we took full advantage; cooked most meals and even baked cookies). There was a soaking tub in our bedroom that was very comfortable (it fit myself plus a four year old and two year old for an indoor pool party). The living room had a sofa bed (we did not use) and a "Murphy" bed that was also a kitchen table with four chairs. Our children thought this bed was amazing. We thought it was very comfortable. There was a electric fireplace in the living room, that was great once we figured out how to work it. We had two large tvs and a balcony. We took advantage of the ice skating. We went swimming outside at night while it was snowing. We also used the video/game room. Our stay was very quiet. There was a dog across the hall that we only heard once. There are only two areas for improvement. The first is that we could not confirm much information in advance via the website. The website took many clicks to get to the information you were looking for, if you could find it. The second was that one member of the front desk staff gave us wrong information. This resulted in upset children and changing our plans last minute. Other than those two small issues, our stay was very pleasant. Again we want to thank Riverwalk Resort for donating this stay to the WCNY travel auction. We thoroughly enjoyed our stay, it was like being at home away from home! We would love to go back or even look at being owners.

Stayed: December 2017, travelled with family
Thank Jared W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyceV_InnSeason, Public Relations Manager at RiverWalk Resort at Loon Mountain, responded to this reviewResponded 21 December 2017

Jared - We are so glad that you enjoyed your visit. I will certainly pass on your comments on the website...and they are much appreciated. As to the wrong information, all I can do is apologize. I am sure the mistake was unintentional, but sorry to hear that it caused distress. We thank you for your review and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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