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All reviews outlet mall premium outlets the jersey shore the garden state parkway great hotel front desk complimentary breakfast great stay convenient location very clean hotel up to date minute drive would stay again the hotel staff comfortable beds indoor pool nj
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6 - 11 of 801 reviews
Reviewed 6 September 2021

The hotel was perfect for our group to stay overnight for a wedding. The staff was very courteous, facility was very clean, breakfast was delicious the next morning and the room was great with a nice hot shower.

Date of stay: September 2021
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Review collected in partnership with Hampton
Thank goldnsilvry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alex K, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 14 September 2021

Thank you for sharing this wonderful review!

We are very pleased to hear that you had an enjoyable experience at Hampton Inn Neptune/Wall, NJ! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!

We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2021

My stay was great! Perfect little getaway got myself and my children! Definitely doing recommend! Close to the outlets, Walmart, varying restaurants and Jenkinson’s Boardwalk! The pool was an excellent size and breakfast was good

Date of stay: August 2021
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Review collected in partnership with Hampton
Thank Becauseimamazing
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alex K, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 14 September 2021

Thanks for the fantastic review!

We're happy you enjoyed your time with us so much at Hampton Inn Neptune/Wall, NJ! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.

We look forward to hosting you again soon! Have an amazing day!

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Reviewed 21 August 2021

The entire property was kept extremely clean and the service was excellent. The staff worked to meet all accommodations. The pool well maintained. Hotel is super close to clothing outlets, restaurants and stores.

Date of stay: August 2021
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Review collected in partnership with Hampton
Thank jbell288
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alex K, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 14 September 2021

Thank you for the kind words!

It's excellent you enjoyed your time at Hampton Inn Neptune/Wall, NJ! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!

We can't wait to see you again soon for another amazing experience! Have a fantastic day!

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Reviewed 18 August 2021

An amazing front desk person at nighttime totally forgot her name but she’s always welcoming me back with a smile. Also very friendly maintenance guy who maintains this hotel up to date. Making me feel like my second home. Thank you all the staffs in Neptune/wall. Be safe. See you soon..

Date of stay: August 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank sc0tt1923
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alex K, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 14 September 2021

Thank you for the wonderful review, Scott!

It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!

Thank you again for sharing your review and for staying at Hampton Inn Neptune/Wall, NJ. Have a wonderful day!

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Reviewed 17 August 2021

Customer service in this location needs some attention, worst service. Cleanliness of the rooms also needs to be an area to improve. I have stayed at much better hotels. Would not recommend this hotel at all

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Cruiser650697jjj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alex K, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 14 September 2021

Thank you for taking the time to share your feedback.

We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.

We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.

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