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“Reasonable place with good facilities.......”

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Candlewood Suites Secaucus
Ranked #11 of 15 Hotels in Secaucus
Reviewed 6 October 2017 via mobile

I am here with wife for some social & business work......booked this accommodation jjst before 24hrs and that also without payment.......

Hotel has a facility of paying at time of arrival which is one of best facility as trips may change.......

Had a mini kitchen, queen bed, a sofa chair & a work desk in majority of rooms.......

Not a 5 star but "A simple yet satisfied all conveniences......."

Stayed: October 2017, travelled as a couple
Thank Kinish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 126 reviews

Reviewed 4 August 2017

First and foremost is the staff. They are excellent. They go out of their way to make you feel comfortable and welcome, if not in fact, part of the family especially Manny, Katie, and Mario. They run a free shuttle to and from the Secaucus NJT station mornings and evenings providing the most cost effective way to get into the city. However, be advised it only runs Mon-Fri. Parking is at a reduced rate at the station on the weekends ( if you work 7 days a week like me). The rooms are very clean and the housekeepers do an excellent job. I have watched them work and they don't skip anywhere. Management responds to any issue with the room quickly. What prevented them from getting a 5 th star (i would have given 4.5 if that was possible). There is only one thing that they can control: cleanliness of the common areas. Not quite up to snuff with the rest of the housekeeping, plus the hotel is a bit tired (my bed sagged) and could use some refurbishment. The hotel is populated with construction people who have no idea about hotel etiquette. (perhaps a handout with rules about slamming doors, keeping the laundry area clean for others, ...) I would not feel comfortable having my wife stay here by herself though there is a woman who has stayed by herself for 4 years there. The hotel cannot control who wants to stay there so i can't hold them at fault. Also you cannot get away from the road noise. This is in an industrial Jersey area. Its not the woods. get a room on the backside in the high numbers and on the top floor. Despite these few items I hearty recommend the property because of the staff and the housekeeping.

Room Tip: Top floor back side higher numbers for quieter room
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  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

This was my first time staying at a Candlewood Suites so I wasn't sure what to expect. While the reviews weren't terrible, I realized that it is an extended stay hotel e.g. no frills. The room was decent although dated, especially the vinyl lounge chair. Ewww. The parking spaces were extremely tight. However, the best part about my on night stay was the evening front desk staff who checked me in and the morning and evening shuttle drivers. All were friendly and exceptional in their interactions with me. It made my stay great. Although I probably won't stay at another Candlewood (just not my type of hotel), I certainly recommend this property based on the staff and service I received. Thank you! great work!

Stayed: July 2017, travelled on business
Thank VAPeach8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

I stayed here for a week for work. The staff was very kind and accommodating! The hotel was very clean and comfortable. The rooms were a bit small but were well equip with everything you would need. They had outside grills for cooking and free laundry service. Excellent hotel and staff

Stayed: July 2017, travelled on business
Thank sheryl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

We had a terrible experience.
Traveling with the family on a late flight they canceled the booking without notice and over booked the hotel. We found ourselves looking for another hotel at 1:00am. I would never recommend another Candelwood Suite in Secaucus again.
The reception was horrible.
No interest to help you out what so ever.

Stayed: June 2017
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Secaucus, responded to this reviewResponded 11 July 2017

Hi Daniel P,

Thank you for taking the time to write a review of our hotel. It is truly disheartening to hear about the issues you had with your reservation. This is not the true service we endeavor to deliver and for that we are truly sorry. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an effort to obtain additional information. I look forward to your response.

Sincerely,

Christian C.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Secaucus

Address: 279 Secaucus Rd, Secaucus, NJ 07094-2117
Phone Number:
Region: United States > New Jersey > Secaucus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Secaucus
Price Range: $165 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Secaucus 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Secaucus Jersey City New York City Area. The Candlewood Suites Secaucus - Jersey City hotel is a member of Priority Club and the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites hotels. Specialized in extended stay, the Candlewood Suites is perfect for government (per diem), project teams, training, relocation, temporary and corporate housing needs. The Candlewood Suites hotel is centrally located near NJ TNPK exit 15X, I-95 & Route 3. Our location offers near access to Newark, Jersey City and New York City. The Candlewood Suites extended stay hotel is minutes from Harborside Financial Center, Exchange Place, Newport Financial Center, Harmon Meadows Outlet Shopping, Panasonic, Meadowlands Xanadu, Izod Center, MLB Networks, UPS, Javits Center, Newark EWR Airport (15 miles) and Secaucus Train Station (5 minutes).The Candlewood Suites offers apartment like suites with all of the conveniences of home to suit your extended stay or short term real estate needs. Our pet friendly hotel (fee) offers studio and one bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work area, 32' LCD TVs with DVD player and free Internet. Other features include meeting room, 24-hour business center, free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard convenience store. ... more   less 
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Also Known As:
Candlewood Suites Secaucus Hotel Secaucus
Secaucus Candlewood Suites

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