Made a telephone reservation with Joann at the Granada for early May 2017. The reservation was confirmed by text message and the required deposit was applied to our credit card. After a 3+ hour car ride to Wildwood there was a note on the door of the Granada advising to go to the Diamond Crest. Upon arrival at the Diamond Crest were advised by Joann that there was not a room at the Granada. The motel was not yet ready to open for the season.
A room was offered at the Diamond Crest but it was very much inferior to the room reserved at the Granada.
Joann was very flippant about the matter despite the inconvenience her actions created. There was never an attempt to contact us to advise of the situation and the unavailability of a room. Got the impression by her attitude that it really was no big deal.
Eventually it was agreed to refund our deposit and another motel with actual rooms was found.
WE travel to South Jersey three or four times a year. You can guarantee the Granada will never be a place to stay for us
- Official Description (provided by the hotel):
- A Family Beach Resort - Come relax in this quiet Southern location in beautiful Wildwood Crest! We are a beachfront hotel - motel nestled here at the tip of the Southern Jersey Shore between historic Cape May and all the attractions of the of the Wildwoods, but still offering a quiet, serene environment. Our Wildwood hotel is near bird sanctuaries, world class golf courses, sport fishing, dolphin cruises and peaceful Sunset Lake, our bayside, named for its beautiful sunsets. It's a delightful experience! And, of course, don't forget that absolutely beautiful sunrise over the ocean, right out your front door every morning at your "Granada Resort". Come, let us help you change your "L'Attitude" at our Family Resort. It's a special choice! Spend hours swimming in our large, heated beachfront pool and hot tub. Lounge on the sun deck with a favorite book. Step directly from the Granada to the beach to stroll for miles, hand in hand at the water's edge. Build castles in the sand with the kids. Or,... take a nap. We offer all of the comforts of home here at the Oceanfront, Beachfront Granada Ocean Resort. If you are looking for an affordable place to enjoy your romantic or family vacation you have come the the perfect place. Don't hesitate we are filling up fast, make your reservations right now!!! ... more less
- Reservation Options:
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- Also Known As:
- Granada Ocean Hotel Wildwood Crest
- Granada Ocean Motel