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“Amazing first family holiday”

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The Ulin Villas & Spa
Ranked #3 of 149 Hotels in Seminyak
Certificate of Excellence
Reviewed 22 February 2012

We just returned from 12 days in Bali with our 10 month old son and we stayed at Ulin for 7 nights- it was such a beautiful experience. I was told that the Balinese people were lovely and great with kids but you really have to experience it to believe it. They were amazing with our son- the cleaners, receptionist's, security guards, pool men, garden maintenance...everyone was so friendly towards us and our son. The staff were so helpful with recommendations on places to go and bookings for lunch/dinner- everything was always done with a smile and promptly. The free drop off service was invaluable and the added extras with our villa (comp massage, mini bar, bbq etc) were amazing. This was truly a 5 star experience and we would go back for sure. The babysitter that we had through the hotel was wonderful (and safe) and the grounds/our pool were always kept in immaculate condition. The only small thing I would say is that the food wasn't 5 star- it was great, don't get me wrong, but I did expect better. And I wasn't sure if there were cocktails available...if there were, perhaps a menu in the villa would have been good, we would have ordered plenty!!
Overall, amazing- loved every minute of it and it would be great for families/couples/anyone.
Thank you to Wayan and his team- please send our regards to everyone and Zachy misses them all!

Room Tip: I asked for a villa with a fence around the pool (it's easily taken up and down) for my little b...
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  • Stayed: February 2012, travelled with family
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2  Thank Resortstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 28 February 2012

Dear “Resortstyle”

I wish to thank you for taking some of your valuable time to write your review. I am happy to read that your first family Bali holiday was enjoyable and was one of your most beautiful experiences. I thank you also for your high credit toward the friendliness of our team members and the level of service that they performed. I highly value your comments on the foods and please accept our commitment to use your comments to persistently increase our standard of services. Thank you very much and see you again on your future Bali holiday.

Warmest regards,

Wayan Winawan
General Manager

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419 - 423 of 692 reviews

Reviewed 20 February 2012

My partner and i stayed at this villa for 3 nights based on all the reviews on Trip Advisor. If only we could have afforded more nights, we would have stayed longer!
BOOKING PROCESS:
I remember pretty much from day one when i started organising the booking (2-3 months beforehand), all email replies were prompt, friendly, straight forward, flexible, and importantly, i could understand their english! It was a very easy process.
VILLA LOCATION:
The villa is located off a side street, very close to the main roads in Seminyak. It was VERY easy to just leave your villa and end up at a number of restaurants, clothing shops or the local convenience store! It was around a 3min walk!
ACCOMODATION:
The villa was a 1BR and had everything we needed. Every room was clean, no mould or rubbish around here! There was a private pool which we used every day to cool off, a mini bar which was refilled daily, daily cooked breakfast where you had about 15-20 different options, a very comfortable bed with mosquito netting, clear TV reception with lots of local and western channels, and a fantastic outdoor bath tub and shower. If you're lazy to go get food, they have room service although we didnt make use of this. They offer you a free car ride to any destination within Kuta or Seminyak which we both found really handy! Its just added convenience! There was only one time where we couldnt take advantage of this but only because we were impatient and caught a taxi instead of waiting for the driver to come back. They offer spa treatments here too but we didnt consider it.
STAFF:
We encountered about 3-4 different staff members in reception during our stay who were all very smiley, friendly and helpful. Even the cleaners that you saw occasionally felt like they had to go out of their way to be super friendly to you and say HI! I couldnt really fault the staff at all. Speaking of the cleaners, they were absolute ninjas when it came to cleaning your villa! We'd be out either in the morning or at night and they'd be in to clean quick smart without you even being aware they were there. Don't know where they came from but they were very efficient!!
OVERALL:
I expected the #1 rating villa in Seminyak and i felt like i got it. Although in saying that, this was our first time staying at a villa before so we can't really compare it properly. All i can say is that i wish i had more $$$ and more time so i could stay longer! I would never have any problems coming back to this place again. If i had to pick out a few things - i wish i got toast with my breakfast rather than having to ask for it. Personally i find it weird to eat eggs without toast? And when i did ask for it, it was just plain white bread...a little boring imo considering the price you pay to stay here. Also, part of the reason why i didnt consider the spa treatments was because i felt it was a bit pricey. Yes you get 25% off for staying at the villa but it pretty much gets put back on due to the 21% govt + service charges! When i compared the price to back home as well as what the going rate for Bali is, i didnt feel it was really enticing! But seriously, small things im picking on that don't really matter.

  • Stayed: February 2012, travelled as a couple
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2  Thank Beekool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 28 February 2012

Dear “bekool”

I wish to sincere thank you for a very comprehensive review and observation of your recent visit to The Ulin Villas and Spa right from the booking process to the every details of your stay. I am delighted to know you thoroughly enjoyed your stay and to hear that you have made the most of your holiday. We are conveniently located steps away from an array of restaurants and funky shops. We are also blessed to have such dedicated team members who at all time go out their way to ensure our guest is happy. We highly value your comments upon our breakfast menu to have toast on every menu selection. We serve over almost 16 selections of menu, from Indonesian, Asian, Western and our special creation of breakfasts. Some of them may not come with toast however we would be delighted to add them with our pleasure. Once again, thank you very much for your review and very much look forward to welcoming you again in the future.

Kind regards,

Wayan Winawan
General Manager

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Reviewed 14 February 2012

We stayed in Ulin Villas for eight days at the beginning of February, 2012 and found our Villa to be a clean, relaxing and comfortable place to stay. The staff are as helpful and friendly as anyone could ask, and the response to requests of them are taken care of immediately. The breakfast is very nice with a good selection of items, that are brought to your Villa at the time you desire. The package we had included a massage for two, a barbecue on one evening and a full day tour, with driver. WELL worth the price! In the past, we have stayed at the Four Seasons at Jimbaran and Sayan, and although they are a little more upscale, the value at Ulin Villa would make us return there every time. Ulin Villa is literally steps away from good restaurants - there are at least a dozen within a couple of blocks. Various shopping opportunities are also steps away. All this is close by, yet we never heard a sound from the outside while in our Villa. You can't go wrong with a stay here.

Room Tip: We stayed in Villa # 9. Great location, not too far from the office. In two minutes you can walk to...
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  • Stayed: February 2012, travelled as a couple
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Thank jacombs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “jacombs70”

Thank you very much for taking your valued time to share your review of your most recent stay with us. I am very delighted to know your stay was wonderful, relaxing and enjoyable. We sincerely appreciate your high credit to our staff on their friendliness and the service rendered during your stay. I am very proud about them. We are very happy that The Ulin Villas and Spa exceeded your every possible needs and expectations. We are excited and look forward to welcoming you again in the future.

Happy days,

Wayan Winawan
General Manager

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Reviewed 13 February 2012

My wife and I stayed at Ulin to celebrate our 10th wedding anniversary. From the start, the service was impeccable. The staff were polite, pleasant and were truly keen on making us happy.

Our package included 90 minute massage each and a 5 course 100 candlelight dinner. The massage was very very good and definitely recommended. The dinner was good but marred by the bad weather - it rained and thus 100 candles could not be lit. Though, kudos to the staff who improvised and lit candles wherever the rain could not reach!!

Also in the package was transport to the shopping areas and a half day shopping tour. We found this very useful indeed though the villa is walking distance from the Seminyak shopping area.

The villas were beautiful and the pool heavenly. A must stay for anyone.

  • Stayed: February 2012, travelled as a couple
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Thank VVijayendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “Wijayendra”

We wish to thank you for your review. I am glad to find you were very delighted with the level of service performed by our staff members. They are the true soul of The Ulin Villas and Spa. I am also happy to find that you loved the villa, your very own private pool and the location which we just only steps away from all the “eat street” has to offer. Once again, thank you very much for your review and see you again in the future.


With warm regards from all here,

Wayan Winawan
General Manager

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Reviewed 13 February 2012

Thanks again to Wayan and all the staff at Ulin including: admin, front of house, catering, house-keeping, drivers, security, and anyone else we've forgotten. Our third trip to Ulin was just as good as the first two and we're already planning the fourth. Only spent a week this time - what were we thinking?

From experience I know that some accommodation providers start to lose their edge when they become very popular or receive high praise over a long period of time. Not Ulin. Even though they are rated No 1. in Seminyak, they still keep trying to make everything the best it can be.

Well done!

Room Tip: Any villa will be good. The north facing villas get more afternoon sun making it harder to find sha...
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  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Droftim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “Damian T”

It is always our pleasure to share the beautiful Bali has to offer with you. We sincerely value your return and your loyalty to The Ulin Villas and Spa. We were honored to have you staying with us again. Thank you very much for taking some of your valuable time to post your review and I am very happy to read that you enjoyed your recent holiday with us. We truly look forward to welcoming you again.

Kind regards,

Wayan Winawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ulin Villas & Spa

Address: Jl. Merta Sari, Seminyak Kuta 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Seminyak
#3 Spa Hotel in Seminyak
#5 Romantic Hotel in Seminyak
#5 Family Hotel in Seminyak
#17 Business Hotel in Seminyak
Price Range: S$383 - S$713 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
For the ultimate Bali holiday experience in the heart of the evolving Seminyak lifestyle district, The Ulin Villas & Spa is the place to be. This multi award-winning villa retreat puts you in the vicinity of world-class restaurants, vibrant boutiques and after-dark hotspots on the beach. It is located just off Bali’s famous “Eat Street” where everyone comes to enjoy food, fashion and fun. Following its recent aesthetic refurbishment, The Ulin Villas & Spa reinterprets contemporary Balinese design through customized interiors and luxurious touches. Each villa is a tropical sanctuary cocooned within a native garden featuring its own private swimming pool and essential modern home comforts. At The Ulin Villas & Spa, we understand the importance of relaxation and spending quality time with loved ones. Trained in the art of Balinese hospitality, our team is on hand to ensure that all of your needs are taken care of with a warm smile and a few friendly words to enrich your stay. The Ulin Villas & Spa is another exclusive property managed by Karaniya Experience. ... more   less 
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Also Known As:
The Ulin Villas And Spa
The Ulin Villas Hotel Seminyak
The Ulin Villas & Spa Bali/Seminyak

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