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Reviews (718)
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Reviewed 20 February 2012

My partner and i stayed at this villa for 3 nights based on all the reviews on Trip Advisor. If only we could have afforded more nights, we would have stayed longer!
BOOKING PROCESS:
I remember pretty much from day one when i started organising the booking (2-3 months beforehand), all email replies were prompt, friendly, straight forward, flexible, and importantly, i could understand their english! It was a very easy process.
VILLA LOCATION:
The villa is located off a side street, very close to the main roads in Seminyak. It was VERY easy to just leave your villa and end up at a number of restaurants, clothing shops or the local convenience store! It was around a 3min walk!
ACCOMODATION:
The villa was a 1BR and had everything we needed. Every room was clean, no mould or rubbish around here! There was a private pool which we used every day to cool off, a mini bar which was refilled daily, daily cooked breakfast where you had about 15-20 different options, a very comfortable bed with mosquito netting, clear TV reception with lots of local and western channels, and a fantastic outdoor bath tub and shower. If you're lazy to go get food, they have room service although we didnt make use of this. They offer you a free car ride to any destination within Kuta or Seminyak which we both found really handy! Its just added convenience! There was only one time where we couldnt take advantage of this but only because we were impatient and caught a taxi instead of waiting for the driver to come back. They offer spa treatments here too but we didnt consider it.
STAFF:
We encountered about 3-4 different staff members in reception during our stay who were all very smiley, friendly and helpful. Even the cleaners that you saw occasionally felt like they had to go out of their way to be super friendly to you and say HI! I couldnt really fault the staff at all. Speaking of the cleaners, they were absolute ninjas when it came to cleaning your villa! We'd be out either in the morning or at night and they'd be in to clean quick smart without you even being aware they were there. Don't know where they came from but they were very efficient!!
OVERALL:
I expected the #1 rating villa in Seminyak and i felt like i got it. Although in saying that, this was our first time staying at a villa before so we can't really compare it properly. All i can say is that i wish i had more $$$ and more time so i could stay longer! I would never have any problems coming back to this place again. If i had to pick out a few things - i wish i got toast with my breakfast rather than having to ask for it. Personally i find it weird to eat eggs without toast? And when i did ask for it, it was just plain white bread...a little boring imo considering the price you pay to stay here. Also, part of the reason why i didnt consider the spa treatments was because i felt it was a bit pricey. Yes you get 25% off for staying at the villa but it pretty much gets put back on due to the 21% govt + service charges! When i compared the price to back home as well as what the going rate for Bali is, i didnt feel it was really enticing! But seriously, small things im picking on that don't really matter.

  • Stayed: February 2012, travelled as a couple
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2  Thank Beekool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 28 February 2012

Dear “bekool”

I wish to sincere thank you for a very comprehensive review and observation of your recent visit to The Ulin Villas and Spa right from the booking process to the every details of your stay. I am delighted to know you thoroughly enjoyed your stay and to hear that you have made the most of your holiday. We are conveniently located steps away from an array of restaurants and funky shops. We are also blessed to have such dedicated team members who at all time go out their way to ensure our guest is happy. We highly value your comments upon our breakfast menu to have toast on every menu selection. We serve over almost 16 selections of menu, from Indonesian, Asian, Western and our special creation of breakfasts. Some of them may not come with toast however we would be delighted to add them with our pleasure. Once again, thank you very much for your review and very much look forward to welcoming you again in the future.

Kind regards,

Wayan Winawan
General Manager

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Reviewed 14 February 2012

We stayed in Ulin Villas for eight days at the beginning of February, 2012 and found our Villa to be a clean, relaxing and comfortable place to stay. The staff are as helpful and friendly as anyone could ask, and the response to requests of them are taken care of immediately. The breakfast is very nice with a good selection of items, that are brought to your Villa at the time you desire. The package we had included a massage for two, a barbecue on one evening and a full day tour, with driver. WELL worth the price! In the past, we have stayed at the Four Seasons at Jimbaran and Sayan, and although they are a little more upscale, the value at Ulin Villa would make us return there every time. Ulin Villa is literally steps away from good restaurants - there are at least a dozen within a couple of blocks. Various shopping opportunities are also steps away. All this is close by, yet we never heard a sound from the outside while in our Villa. You can't go wrong with a stay here.

Room Tip: We stayed in Villa # 9. Great location, not too far from the office. In two minutes you can walk to the main street where the restaurants and shops are.
  • Stayed: February 2012, travelled as a couple
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Thank jacombs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “jacombs70”

Thank you very much for taking your valued time to share your review of your most recent stay with us. I am very delighted to know your stay was wonderful, relaxing and enjoyable. We sincerely appreciate your high credit to our staff on their friendliness and the service rendered during your stay. I am very proud about them. We are very happy that The Ulin Villas and Spa exceeded your every possible needs and expectations. We are excited and look forward to welcoming you again in the future.

Happy days,

Wayan Winawan
General Manager

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Reviewed 13 February 2012

My wife and I stayed at Ulin to celebrate our 10th wedding anniversary. From the start, the service was impeccable. The staff were polite, pleasant and were truly keen on making us happy.

Our package included 90 minute massage each and a 5 course 100 candlelight dinner. The massage was very very good and definitely recommended. The dinner was good but marred by the bad weather - it rained and thus 100 candles could not be lit. Though, kudos to the staff who improvised and lit candles wherever the rain could not reach!!

Also in the package was transport to the shopping areas and a half day shopping tour. We found this very useful indeed though the villa is walking distance from the Seminyak shopping area.

The villas were beautiful and the pool heavenly. A must stay for anyone.

  • Stayed: February 2012, travelled as a couple
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Thank VVijayendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “Wijayendra”

We wish to thank you for your review. I am glad to find you were very delighted with the level of service performed by our staff members. They are the true soul of The Ulin Villas and Spa. I am also happy to find that you loved the villa, your very own private pool and the location which we just only steps away from all the “eat street” has to offer. Once again, thank you very much for your review and see you again in the future.


With warm regards from all here,

Wayan Winawan
General Manager

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Reviewed 13 February 2012

Thanks again to Wayan and all the staff at Ulin including: admin, front of house, catering, house-keeping, drivers, security, and anyone else we've forgotten. Our third trip to Ulin was just as good as the first two and we're already planning the fourth. Only spent a week this time - what were we thinking?

From experience I know that some accommodation providers start to lose their edge when they become very popular or receive high praise over a long period of time. Not Ulin. Even though they are rated No 1. in Seminyak, they still keep trying to make everything the best it can be.

Well done!

Room Tip: Any villa will be good. The north facing villas get more afternoon sun making it harder to find shade - not a problem for some.
  • Stayed: February 2012, travelled as a couple
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1  Thank Droftim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 25 February 2012

Dear “Damian T”

It is always our pleasure to share the beautiful Bali has to offer with you. We sincerely value your return and your loyalty to The Ulin Villas and Spa. We were honored to have you staying with us again. Thank you very much for taking some of your valuable time to post your review and I am very happy to read that you enjoyed your recent holiday with us. We truly look forward to welcoming you again.

Kind regards,

Wayan Winawan
General Manager

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Reviewed 7 February 2012

My husband & I went for our honeymoon - WOW! It exceeded our expectations. Was so private, we had a great time in the privacy of our own gorgeous clean pool & villa which was cleaned daily (if we wanted). We loved it so much we didn't even use the included city tour in our package - we never wanted to leave the Villa!! The bath with flower petals was gorgeous! And the food, AMAZING! Breakfast each day was fantastic & there's so much choice! Fresh food cooked in your own Villa kitchen - fabulous! And, when we cooked ourselves or treated ourselves to a cheese platter (bought locally), they even came & cleaned our dishes afterwards! Loved how the bedroom, living area, eating area, bathroom, & outside bathroom were all in separate areas. Plus we had a beautiful massage from the spa there - totally relaxing. Our only regret... we only booked 1 week & not 2!! We will definitely be coming back to celebrate our anniversary! Cotton robes are provided, so next time we know we need not bring any clothes :) Thank you Ulin Staff - you were all superb!

Room Tip: We stayed in the one bedroom - perfect for honeymooners, or couples :)
  • Stayed: November 2011, travelled as a couple
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Thank Bella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winawan, General Manager at The Ulin Villas & Spa, responded to this reviewResponded 18 February 2012

Dear “Bella B”

We thank you very much for taking your time to post your review of your most recent honeymoon with us. I am happy to read that your stay was enjoyable and exceeded your expectations. Thank you once again for your review and we look forward to seeing you again in the future.

Warmest regards,

Wayan Winawan
General Manager

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