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“What a dissapointing way to end.”
Review of Peppers Seminyak

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Peppers Seminyak
Ranked #25 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed 30 August 2012

After a great 13 days at Sentosa Villas, a very dissapointing thing happened to us as we checked out. Be careful for the scam where they check your fridge when you are waiting in Reception to sign off your bill. Somehow they tell us we have drunk a glass of wine from a bottle in the fridge, and we have to pay for it. This all very strange after they had checked the fridge 30 minutes before hand after we had come from dinner to check out and head to the airport for home. I was happy to pay for anything we drank from the mini-bar, but to charge me $40 for a bottle of wine that we did not even touch is a little bit outrageous.......and don't worry I let my feelings be known, next thing i know there is a security guard standing around. Basically they were not going to let us leave, until we paid the $40. Very begrudgingly i paid the bill, only to get out of the place, after such a dissapointing end to our holiday

  • Stayed: August 2012, travelled as a couple
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3  Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 August 2012

I really enjoyed myself at the Sentosa. For that 7 nights i stayed in Bali i was so chocked about the high levels of service and how friendly everyone was there. Unlike in the UK, you get greeted with a smile by everyone, from the porters, to the waiting staff to the other guests in the resort. Coupled with the fact the breakfats and freshly made juices was on another level. Along with the free 10 minute massage after breakfast?! was too good to be true.

Amd after a long hot day sightseeing, shopping or going on adventure, coming back to Sentosa was something i was just looking forward too. Eat in their famous restaurant in the evenings relayed a real nice ambience that i will give you goosebumps.

If i ever decide to go to Bali again i will not look elsewhere, it is well worth the money!

  • Stayed: April 2012, travelled as a couple
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Thank LegalEagle786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2012

After 2 weeks (13 days) at Sentosa villas(4 bedroom villa, nr 46), the last day i was having lunch at them restaurant, when the waiter- hostess, who was working most of the days, asked me if i was an OUTSIDE GUEST. Oops... mistake, solly so solly.

It started very nice, beside that the villas look completely different in reality than on the pictures.
Until the first breakfast came.... Waiting more then 40 minutes every time,small portions, forgetting orders, details, different composition of food then the description, roomservice with them is just loosing time.
So we found some very cute outside places for breakfast :)

In average would have been acceptable, i mean it is not a resort but villa service( service which is given on a quite high price= quality, we thought), but when the staff behaved unpolite, that was too much:
They had some yoga classes twice a week, so on the day i call to the reception, when they let me know that the class is FINISHED. finished today or cancelled the entire program?- was my question. Where because of poor english and unpoliteness they end with a" halo i cant hear you, "- phone in my face, after being told that "sorry madame I have several guests waiting ", kind of go to hell
Madame.
Like, excuse me , for 8000 dollars I wasnt eligible for a " guest status"????
Then i called again, when i got for the same question an easy answer, finding out, there was no more in house yoga program( which was included in our package).

We asked for LATE CHECKOUT on the date we arrived, which was assured by them, however at 11.00 am, the day of departure, they let a kind letter in our door ,Asking us to leave the room by 12 oclock, because their new guest is arriving at 2.
Excuse us?

Ohhh and take care, my friends of the MOSQITOS!! INVASION!

Could not enjoy the outside area, there is so much full of insects, day and night with the cream on us, toxic sprays, cause they had no efficient antimosquito technic ...that was veeery unpleasant...sleepless nights, cause they were just everywhere!!!!!




But at the end the location is convenient, the vegetation very nice, the outside shower exciting, and the birthsday cake they left in our fridge on my birthday was delicius 

Enjoy!

  • Stayed: August 2012
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1  Thank Borokatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

Stayed 7 nights with a friend and it was my best vacation ever. there were only 2 of us in a big villa with private pool. our villa was very neat & quiet, the breakfast was really nice and so were the staff. the villa is not too far from the shopping area, a stroll at night in seminyak square is a delight. id like to go back there again.

  • Stayed: February 2012, travelled with friends
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Thank misstag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

Wow this places was amazing. Breakfast each day was impressive with a starter meal followed by a breakfast and includes a tea and fruit juice. The spa was very professional and offered free 15 minute massages after breakfast. A walk to the beach, shops and restaurants. Accommodation was five star. Bedrooms were huge with a comfortable bed and the bathroom perfect in every way - the shower was great. And the private pool with sunbeds and balianese gardens made you feel like a rock star! Everyday, fresh bottled water, cleaning and fresh towels.

  • Stayed: July 2012, travelled with family
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1  Thank markmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peppers Seminyak

Address: Jl. Pura Telaga Waja, Seminyak 80361, Indonesia (Formerly Peppers Sentosa)
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Seminyak
#10 Family Hotel in Seminyak
#23 Spa Hotel in Seminyak
#24 Luxury Hotel in Seminyak
#28 Romantic Hotel in Seminyak
Price Range: $463 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Seminyak 5*
Number of rooms: 45
Official Description (provided by the hotel):
Peppers Seminyak is conveniently located just 7 kilometres from Denpasar International Airport on the southwest coast of Bali. The area's famous sunsets and golden beaches are within walking distance as are Bali's most popular bars, cafes and restaurants. Spacious and private accommodation ideal for families and intimate groups, allows you the luxury of being self-contained, but with the services and facilities of a Peppers hotel on call 24 hours a day. Each villa has a private swimming pool and open-air living and dining spaces. All are elegantly furnished, opening out to the beautiful tropical gardens and large poolside Bale traditional Balinese pavilion. Peppers Seminyak offers guests tropical gardens, lotus ponds, Bale overlooking the 35 metre rock pool and private swimming pools. ... more   less 
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Also Known As:
Sentosa Private Villas Hotel Seminyak
Sentosa Private Villas And Spa
Peppers Seminyak Bali

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