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“Adequate but go to a more unique Rte 66 property”

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La Quinta Inn & Suites Tucumcari
Ranked #8 of 23 Hotels in Tucumcari
Reviewed 31 March 2017

Considering the price relative to other area hotels it was a bit disappointing. I got the one bedroom suite which I will say was HUGE but they could have used the size to make it much more traveler friendly. Dorm sized fridge and small microwave were all the kitchenette area had. Coffee maker was one of those cheap podlike ones. Dim. Very little overhead lighting with high ceilings. For a suite this large, there was only one loveseat for seating in the living area and not really convenient outlets. The bed was comfortable and I liked the layout of the large bathroom.

If they had accepted pets and I didn't need a separate bedroom, I would have stayed at one of the more fun, unique Route 66 properties.

Room Tip: Not good soundproofing between floors so get an upper level
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  • Stayed: March 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Aileen89081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 June 2017

We are sad to hear the products did not work for you.We can only address problems if we are aware of how our interactions are affecting the customer experience.

Please allow us an opportunity to make amends and receive our most sincere apologies.
Thank you for reaching out and letting us know about this. We remain committed to excellence and will do what it takes to fix it.

Thanks
Cindy bhakta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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65 - 69 of 404 reviews

Reviewed 26 March 2017

Stopped for the night on a multi-day trip from Arizona back to Illinois. Had a very nice room that was clean, quiet and comfortable. Enjoyed a tasty, complete complimentary breakfast and were on our way.

  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 June 2017

Hi
We are so grateful for your feedback.We know that you have options and we are tremendously happy you picked us.It is great to know that we were able to provide you with the highest levels of service.


We look forward to your next visit. It was truly a pleasure to serve you.

Thanks
Cindy Bhakta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2017 via mobile

Always stay at LaQuinta because we have a large dog. This one is nice, clean. However, couldn't believe they only had 2 luggage carts. These days you cant afford to leave anything in your car so you have to bring everything in. Really, LaQuinta? ???

Stayed: March 2017, travelled as a couple
Thank cdna85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 June 2017

We are so grateful for your feedback!Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you and yours on your next visit.

Thanks
Cindy Bhakta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

Room was very clean and comfortable. Very friendly/helpful staff. Rooms have Direct TV with lots and lots of viewing selections. Good breakfast selection and nice open area for eating. Would recommend this hotel.

Room Tip: We stayed on 3rd floor East end and it was very quiet.
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  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 June 2017

What a wonderful Surprise! Your words of encouragement make us feel proud of what we do. Our goal after all; is to provide customers with superior products that exceed their expectation.

We are glad to know your experience was positive in every possible way.
Please visit us again. It will be our honor and delight to serve you.
Best Regards,
Cindy Bhakta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2017

Good for the value. Very comfortable bed and pillows. King Suite was very roomy. I requested a quiet room, and was not disturbed by noise at night although I noted onthe 2nd floor there were people with dogs. The hot tub and pool was nice, their gym is better equipped than most mid-range hotels.Staff was very friendly and helpful at all hours.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank nicoletI5112VQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 June 2017

We are extremely grateful for your review .Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service.

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come
With appreciation,
Cindy Bhakta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Tucumcari

Address: 2516 S Adams St, Tucumcari, NM 88401-3804
Phone Number:
Region: United States > New Mexico > Tucumcari
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Tucumcari
Price Range: $132 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Tucumcari 2.5*
Number of rooms: 66
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