We stayed at this hotel for a trip to West Point.
Very good location, very close to the Academy. Attractive lobby with friendly personnel. The room was clean spacious and nicely decorated. It had a microwave and a fridge.
The breakfast was very good-tasty with numerous choices. My only comment was the mattresses were a bit soft for my taste and the breakfast hours should be extended. Overall, a very pleasant stay. I would definitely stay here again.
HIExpress.com
Preferred Hotels
Booking.com
This Holiday Inn Express was over rated but especially over priced. Badly in need of an update. Our shower must have had some kind of whole in it and was patched with a big squishy patch right where you stand. Toilet was the nosyest we've ever heard. We could hear everyone's around our room, thankfully we we on the top floor so didn't have anyone above us. Internet was fair. We were there for 2 breakfast and there was not creativity both breakfast were exactly the same. The price was jacked up super high because it was A day at West Point the room was worth 1/3 of what we paid. We will not be back.
We stayed here during West Point graduation week. The staff was wonderful and friendly! On Thursday and Friday they even had cheese, fruit and beverages for guests. The rooms are super clean, and beds incredibly comfortable. It is nice and close to campus and there are places to eat within walking distance. We highly recommend staying here!
Wedding blocks... Gabriel went against our contract and sold out the entire hotel before our wedding block was up. When we spoke to him about this he said "what do you want me to build more rooms"....
Hi ccrill,
Thank you for taking the time to review your stay with us.
We offer basic accommodation and efficient service. I'm sorry to hear about the issues encountered with your group wedding block reservations. I recognized your disappointment with the level of service taken in addressing this. This isn't the experience we want you to have or to any guests. I brought this up to our local management's attention. I'm certain that the necessary corrective actions will be discussed with the team, so situations as this will not happen again. I also sent you a private message discussing this matter.
We appreciate you as one of our valued guests. I hope you'll give us another chance to host your stay and we'll make things right this time!
Stay safe,
Jomar M.
Case Manager
IHGService
We stayed one night, a weekday, at this property. Check-in was a breeze, the room was clean and quiet. Breakfast, although basic, was good. Checking out involved dropping the card keys in a basket, simple. A very nice stay.
This property is recommended.
We spent one night here, on a weekend, in mid August. It was busy, but service was friendly. Our room was very clean and comfortable. Plenty of parking right in front. Desk person suggested a local pizza place nearby, which was very good. Breakfast was basic, but decent. Great location for exploring the HRV. Rates are a bit high but not unexpected.
