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All reviews great place to stay complimentary breakfast finger lakes the breakfast area room was clean waffles convenient location front desk staff cookies watkins glen would definitely stay here again shopping mall staff was very friendly fresh fruit short drive fridge and microwave hot tub
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Reviewed 12 August 2018 via mobile

We have stayed in many Hampton Inns and this one comes in at average. Rooms were nice, clean and quiet. The a/c seemed loud and came on a lot. I find the exterior wall window mounted ones are quieter that the ones in the ceilings. The hotel is close enough to most of the central Finger Lake attractions, shopping and chain restaurants. I would stay here again if we return to the area.

Stayed: August 2018, travelled as a couple
Thank BazRasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 29 August 2018

Thank you for taking the time to review the Hampton Inn by Hilton Elmira Horseheads on Trip Advisor. We pride ourselves on great customer service and being clean. We hope you come back and stay with us again soon!

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Reviewed 6 August 2018

Beautiful place to stay! Rooms were immaculate. Breakfast was more that you could ever want. Great employees! The staff was very nice and even offered us fresh cookies throughout the day as we were coming and going. Location is great as well, shopping is just across the street. Great hotel!

  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 765kristyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 10 August 2018

Thank you for your comments of your recent stay with us. I'm thrilled to hear your stay was excellent. We pride ourselves in providing a clean hotel and outstanding customer service. Our housekeeping loves to hear when the guest loves their rooms. They take pride in making sure your room is top notch for your stay with us! I will share your comments with them. We hope to see you soon when your back in the area.

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Reviewed 1 August 2018

Our one night stay was during the week. As in other Hampton Inns, we were offered a hospitality gift of water, candy or chips or points in lieu of. The hotel lobby and halls were spotless as well as our room. Something we appreciate very much which isn't made available in many Hampton Inns is having two chairs and two areas on which to place your luggage. After all, there are usually two people in a room and each have a suitcase and each would like to sit on something other than the bed. Thank you Elmira/Horseheads Hampton Inn as you provide both. The pool is very clean with a lovely patio outside with umbrellas and tables and lounge chairs, which can also be used for eating breakfast as it is just off the dining room. There are many restaurants nearby to satisfy every taste as well as a couple of great malls. We walked next door to the Hilton Garden for dinner and loved the blue cheese burger and sweet potato fries and were able to sign the bill to our Hampton Inn room. We did not use the service but we read in the Hampton Inn welcome book that the Hilton Garden offers room service from 5 to 9 p.m. The setting is lovely with the treed hills looming in the background. Location is great just off Highway 17. We will be back and expect to spend more than one night in this hotel.

Room Tip: Room 413 has lovely view of the hills.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Jowetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 10 August 2018

Thank you for taking the time to review the Hampton Inn by Hilton Elmira Horseheads. I'm happy to hear your stay with us was excellent, you were able to enjoy the many amenities we have and you enjoyed our great location with many things to do and see. So glad you were able to take advantage of having dinner at the Hilton Garden Inn and put it on your room at the Hampton. It's always nice to have your sister hotel right next to you!! We can't wait for you to come back and stay with us again soon!!

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Reviewed 31 July 2018

Excellent, clean, comfortable. I was pleased to see four full sets of towels in the room even though there were only two of us, booked for only one night. The room was nice and spacious. The included breakfast was excellent. I would definitely stay here again if passing this way.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 10 August 2018

Thank you for taking the time to review the Hampton Inn by Hilton Elmira Horseheads on Trip Advisor. We pride ourselves on great customer service and being clean. Great to hear you enjoyed breakfast, I will certainly let them know!! We hope you come back and stay with us again soon!

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Reviewed 26 July 2018

We paid for the suite and got a screaming good deal on the jacuzzi suite. Breakfast was far better than previous hotels I had stayed at. Just a hop and a skip to the mall right across the street! Easy check in and quick check out.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank anthony4editor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 10 August 2018

Thank you for taking the time to share your experience while staying with us at the Hampton Inn Elmira Horseheads. So glad to hear you loved the king whirlpool room with the corner whirlpool. It is always great to know we have exceeded your expectations during your stay. We take pride in providing excellent customer service and a clean hotel!!! Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again when your in our area!!

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