So many events were going on and we were able to get a room at a great rate. The bed spreads were fresh. The bathroom was spacious. The morning breakfast and delicious hot coffee along with juices for my wife started our day just right. I was memorized by the fancy pancake making machine. If there was one thing; just one little thing. Apparently our guests upstairs have a baby elephant as a support animal. Our sleep though was very restorative. Conveniently, this is off I-86 and a mere 15 minutes from Chautauqua Institute, Comedy Center, Lucy Ball's Museum

They messed up our room reservations, and this is not the first time they did so. Upon questioning the front desk clerk, she said well “we don’t save rooms“. I said that’s exactly what you do with the reservation. A reservation is saving a room. They gave us two rooms. They just weren’t connecting like they were supposed to be, kind of reminds me of that commercial where you had to see your kids across the window. Anyway, the front desk clerk accuse me of being rude and threaten to throw me out. The problem is, I had called and made reservations with the IGH concierge service and we had a three-way call with the hotel staff. She the said we would never promise you Connecting rooms. I said that’s not true. I had a three-way phone call and I was told I would get connecting rooms. Anyways, this isn’t The first time I rented at the Holiday Inn for family the last time I had a horrible experience and the manager said please give us a second chance. Well, Manager this was your second chance and you blew it again. I would tell everybody in anybody do not stay there stay at the Hilton or anywhere else, but not at the holiday inn Jamestown. also the pool was dirty and cold. They said it was heated, but it clearly wasn’t.

I was very happy to have chosen this hotel. It was close to the highway, quiet, and had a good breakfast. When we checked in I was asked if 4th floor was OK. The desk associate explained that there was a group checking in who had been a bit noisy on a previous visit, so she was booking others on 4th to be away from them. If that group came in, I never heard or saw them!