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9 - 14 of 534 reviews
Reviewed 23 September 2022

Stayed here a couple of nights for a convention. It's a bit tired, but clean and the staff is very pleasant. The continental breakfast, starts early (6am) which is nice. Plenty of seating and they keep the warmer full. My room was comfortable and clean. The hotel is close to the interstate and historic sites in the city.

Date of stay: September 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank V1565NMjohns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Debra Harris, Sales at Best Western Plus Kingston Hotel And Conference Center, responded to this reviewResponded 25 September 2022

Thank you for the rating and sharing your experience. We appreciate hearing from our guests. Thank you also for recognizing the efforts of the staff.

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Reviewed 13 September 2022

Seems like the rooms in this hotel are falling apart. Almost laughable how many things weren’t working in all of our rooms (there for a family affair). Pool and fitness facilities were good, breakfast was decent - all of the common areas were great. But the rooms….

Room tip: Choose rooms on the outside or you’ll be facing a hallway.
Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Aimee1961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Debra Harris, Sales at Best Western Plus Kingston Hotel And Conference Center, responded to this reviewResponded 13 September 2022

We apologize for the room issues you had during your recent stay. We will do our best to correct them. We are sorry that your stay was impacted. Thank you for letting us know that the public areas and the breakfast were enjoyed and up to standard. We appreciate you letting us know where the attention needs to be focused.

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Reviewed 6 September 2022

Great customer service by James on reception and a well appointed hotel. We did not stay long but James pointed us in the direction of several nice restaurants. The perfect hotel for a road trip overnight stay

Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank Glenn N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Debra Harris, Sales at Best Western Plus Kingston Hotel And Conference Center, responded to this reviewResponded 8 September 2022

Thank you for the wonderful review and for letting us know that James did a great job!!! Great to hear you enjoyed the hotel and the area. We appreciate sharing your experience.

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Reviewed 26 August 2022

Great service/place, beautiful indoor pool, great staff, historic train and tracks outside in front of the hotel, easy walk to historic Kingston, Adirondack Trailways bus, easy trip to historic Woodstock.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Companion243584
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Debra Harris, Sales at Best Western Plus Kingston Hotel And Conference Center, responded to this reviewResponded 1 September 2022

Thank you for the top rating and for sharing your comments about the hotel, the staff and our unique attractions easily accessible from the hotel.

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Reviewed 22 August 2022

The hotel was fine, bed was clean, shower worked (mostly), breakfast was edible, but that's about it. The staff seemed tired and annoyed at check in, and the rooms had some problems (drain plugs were broken, AC broke in the middle of the second night). Booked through best Western directly for an astounding $297/night for which I expected much better. I'd pay maybe half that to stay there again. Motel quality experience for 4 star price.

Date of stay: August 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Cgavagan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Debra Harris, Sales at Best Western Plus Kingston Hotel And Conference Center, responded to this reviewResponded 1 September 2022

Thank you for sharing your experience and rating your stay with us. We are sorry you were disappointed with the stay and the price for your room. Our rates do fluctuate seasonally in the Hudson Valley. We are sorry we fell short of your expectations during this stay.

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