The positive reviews here convinced me to stay at this property instead of saving a few dollars and staying elsewhere. I am glad I did.
This location was friendly, clean, quiet, well-located, and accommodating. (Regarding the last, I needed to switch to have an extra bed).
I spoke to a couple of the front desk employees and they were both helpful and bright. When we were checking out I said that this hotel is, in theory, exactly like all the others in the brand, but it's better. I asked why. The woman at the front desk said it was because they have created a culture of pride. They actually take pride and pleasure in their work and that makes all the difference. This location is a model for the brand. I think Holiday Inn should send in secret observers and learn some best practices for all their locations.
Every employee was masked and I noticed sanitizing stations in several locations. Plus the dedicated employee serving the hot food for breakfast. This made it possible for guests to enjoy a whole buffet (cinnamon buns and sausages included) without the danger of others contaminating the food. Should all locations do this? Yes! Will it cost money? Yes. But would this mark Holiday Inn Express as a leader in safety? Yes. The chain might not do it, but this location does.
You have choices. Stay here.More
- Free Wifi
- Free parking
- Fitness centre