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Reviewed 16 October 2017

Great place to stay deff hidden Gem in Placid. When we arrived the front end manager I believe his name was Robert was more than accommodating and friendly. The hotel was super clean and inviting. Breakfast was great and the lady that was working really made my day she was friendly helpful and kind and went out of her way to help. Noticed an extremely rude customer being way out of line and didn't miss a beat continued on with her work all with a smile. Thanks for starting the day off great!!! Only complaint would be to open the pool spa area before 10 am as we would have like to use in morning.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank justinb4104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert P, Guest Relations Manager at Best Western Adirondack Inn, responded to this reviewResponded 21 October 2017

Dear Justin B,

We are happy that we could provide you with an exceptional guest experience. It is always fantastic to hear when someone enjoys their stay so much. Thank you for taking the time to review us and we hope to see you again soon.

Best,
Robert
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

I visited for a convention, and there was no easier place to stay than here. I only had to walk across the street for my meetings, and never had to move the car! The rooms are fine, obviously it is not the Mirror Lake Inn, but it is reasonably priced and the staff was very helpful. The views are very nice of the mountains, and the wifi is what I needed

  • Stayed: October 2017, travelled on business
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Thank PennStateParent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert P, Guest Relations Manager at Best Western Adirondack Inn, responded to this reviewResponded 21 October 2017

Dear Penn State Parent,

Thank you for taking the time to review us. The kind words are appreciated. We are thrilled that you enjoyed your stay and we hope to see you again soon!

Best,
Robert
Guest Services





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Reviewed 10 October 2017

Stayed the one night at this hotel in September and was happy that it was only the one night. Location was fine however the room was tired and really very dated. Could do with a makeover and update. The redeeming factor was the inclusive continental breakfast.

Room Tip: Don't bother, there are other options available in Lake Placid
  • Stayed: September 2017, travelled as a couple
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Thank huzz598
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert P, Guest Relations Manager at Best Western Adirondack Inn, responded to this reviewResponded 13 October 2017

Dear "Not the Best Western" ,

We are sincerely sorry that you did not enjoy your experience at our property. Although we may be a bit on the older side, we strive to keep our rooms and common areas impeccably clean while providing world class customer service. We apologize if this was not the case during your stay.

Thank you very much for taking the time to review us. We always take all guest reviews very seriously as we are are constantly looking for ways to enhance the guest experience. We would love to have you back the next time you visit our beautiful village.

Best,
Robert
Guest Services

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Reviewed 5 October 2017

Close to Olympic areas and walk to town. Clean, great pool and friendly staff. Easy drive to other Olympic venues. The reception area is large with fireplace and comfortable seating. Gladly gave us a late checkout.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank elv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert P, Guest Relations Manager at Best Western Adirondack Inn, responded to this reviewResponded 7 October 2017

Thank you for the kind words. We are happy you enjoyed your stay!!

Best,
Robert
Guest Services

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Reviewed 1 October 2017

This hotel was convenient and lobby personnel was pleasant enough. Room, however reminded me of places about 30 or more years ago. Bath vanity was just tall enuf for 5-year old and back-breaking for adult. Bath/shower had black moldy spots. Room overall was quite dated. Thought it was overpriced for what we got.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank gabandjohn08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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