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Traveller rating
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All reviews nature trail french toast historic hotel corned beef hash parking lot comfortable beds outdoor pool would definitely stay here again fresh fruit first floor breakfast was excellent front desk staff za colonial albany ramp conference
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Reviewed 4 October 2020 via mobile

Pros-Newly updated room, very quiet, easy parking, very comfy beds, spacious room with fridge & microwave, friendly staff wearing masks, great area to walk our dog just outside the hotel & also a nature trail just behind the parking lot.
Cons-Floor needed more thorough vacuuming, stain on wall, window difficult to lock.
Overall a nice 2 night stay with our dog. I was surprised that the entrance door closest to our room was never locked. We didn’t have any issues, but usually those entry points are at least locked overnight with a key necessary for access. The hotel is located behind the restaurant in a nice quiet setting. We had delicious takeout from the restaurant.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank texaschauffermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2020

My wife and I needed a hotel near Albany as part of a drop-off of our teenager for a visit with a friend further north. It was going to be so brief a stay that all I wanted was an outdoor pool! My wife found the Century House, the pool was open (many pools are not because of COVID) and we went with it and were very pleased with our choice. Monica, the manager, explained everything over the phone about their COVID-19 measures (leaving rooms open after last occupancy before cleaning, mandatory masks, special breakfasts, etc.), and everything sounded ideal. We were not disappointed (except for the rain/lightning/hail that ruined our swimming plans). The King Suite was renovated and spacious enough, with a very comfortable bed; bathroom was lovely; everything nice and clean. Hotel itself was attractive, inside and out. Coffee available all day. We ate breakfast by the pool. Friendly staff. And during the COVID era, we felt safe the entire stay. Definitely worth a visit if you'll be in the area but don' want to be right in a city - and the price was GREAT! Also: they were serving meals outdoors (part of parking lot converted); we did not take advantage of that. Can't remember if check-in was contactless, but sanitizer readily available!

Room tip: There are 2 types of King Suites - the smaller ones have been renovated and were recommended.
Date of stay: August 2020
    • Location
    • Rooms
    • Service
Thank jeffkR9184MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2020

This is about Choice Hotels & this hotel. We didn't actually stay there, but had a guarantee reservation. Due to the pandemic, we wanted to cancel the reservation. Tried FIVE different times on their website to cancel and it wouldn't let us. We called the hotel directly, but they are temporarily closed. We called Choice Hotels toll free number. On hold for about 10 mins, then person (in Central America) said we had to speak with someone in Customer Relations & she would connect us. After being on hold for another 7 mins. the person who refused to identify herself or her location, stated she couldn't help us. After being on hold for

Date of stay: May 2020
    • Service
Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Century House, Marketing at The Century House, an Ascend Collection Hotel, responded to this reviewResponded 1 June 2020

Hi @SharonD,

We are very sorry to hear your experience trying to cancel your reservation through Choice Hotels. Please know, we are a family business and due to the pandemic, had to close our hotel doors temporarily. Had we been able to connect with you directly, we certainly would have assisted you in canceling your reservation. We'd love the opportunity to demonstrate the excellent care we provide to our guests, and want you to know that if you need any further assistance resolving the cancellation, please don't hesitate to email our hotel general manager (Monica) at Monica@thecenturyhouse.com.

We look forward to hopefully seeing you in the future during your next visit to the Albany, NY area.

Sincerely,
Maribeth L, Director of Marketing
The Century House Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2020

We stayed here two nights, about 5 days apart. We went to conference in Canajoharie, stayed here, went into the Berkshires for several days, and came back here the night before our flight home to Texas. It was so great to have a good night's rest after lots of driving, before heading home. Breakfast, desk service, etc. was excellent. Quiet location; would visit again.

Date of stay: June 2019
Thank ABBYMAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Century House, Marketing at The Century House, an Ascend Collection Hotel, responded to this reviewResponded 1 June 2020

Thank you for taking the time to let us know about your experience with us. We're happy to hear you enjoyed your comfortable accommodations and were able to get a good night's rest after lots of driving. We appreciate your feedback and hope to see you again during your next visit to the Albany, NY area.

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Reviewed 12 March 2020

This hotel, in the environs of Albany and Saratoga, is a lovely, comfortable place. I was there to attend the local meeting of a national women's group to which I belong. Check-in was fast and painless and our rooms were ready hours earlier than expected. There was a room refurbishment going on. It appeared that the rooms were being transformed from the usual carpet with colonial headboards to an extremely modern vision with hardwood (or hardwood look) floors. I was the first to sleep in this new room and I had no complaints. Comfortable bed, quiet, and the very nice bathroom had a walk in shower.This was something of a plus as I am starting to age, and a walk in is much better than the risk of climbing over a tub edge to shower. There were safety bars on the shower walls. There was plenty of storage in the room, a mini-fridge, and a pleasant sized TV set. I had a view of the wooded area in the back. There was a heating/cooling unit in the room with individual controls. The Hotel has a restaurant done in a old fashioned wooded tavern style which I hope they never change. I ate there twice. The food was good and the price was fair. One small quibble is that you must leave the hotel and walk under a covered walkway in order to reach the restaurant.Its not a long walk and we were lucky the weather was clear, but being March, it was cold. If it was snowing or raining this need to walk outside would be a significant irritant. Otherwise, no complaints. The front desk staff were exceptionally helpful when I tried to print off a file from my laptop and was having an issue. They helped me above and beyond what they needed to do and were exceptional.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
1  Thank DAR1660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Century House, Marketing at The Century House, an Ascend Collection Hotel, responded to this reviewResponded 26 March 2020

Dear Valued Guest,

Thank you so much for taking the time to share your lovely comments about your recent stay in our hotel. We're delighted to hear you enjoyed your accommodations in one of our newly updated guest rooms, and appreciate you taking the time to visit our restaurant during your stay. We pride ourselves on going above and beyond to ensure our guests feel welcome, and comfortable, so it's great to hear you experienced just that! We hope to see you again during your next visit to the Albany, NY area!

Sincerely,
Maribeth L., Director of Marketing
The Century House

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