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“Numerous Great Stays”

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Fairfield Inn Syracuse Clay
Ranked #9 of 11 Hotels in Liverpool
Certificate of Excellence
Reviewed 31 July 2017

We stayed at this Fairfield numerous times this summer visiting son who was playing baseball in the area. Each time the stay was consistently great. Staff was kind and helpful, hotel was kept very clean, beds were comfortable, fridge in room, included breakfast and you get passes for really nice local health club. Would highly recommend to others!

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 667carync
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 173 reviews

Reviewed 24 July 2017 via mobile

Not bad. Room was clean - our room did have a stale smoke smell. Pool was nice and the kids loved it. Walked over next door to Applebees- which we get a discount at if we stayed at the hotel. That was nice. Hotel had a free breakfast that had tons of choices. Hotel employees were super nice as well.

Stayed: July 2017
Thank WineLady315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017 via mobile

Clean large room here.
Pool is small but warm.
No gym but they give you a pass to aspen sports club 3 miles away.
Reception was cordial and efficient.
Breakfast included. Next to a convenient shopping center including web mans and Best Buy.

Stayed: May 2017, travelled on business
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

We booked 2 rooms for our family of 5. Clean, comfortable rooms and hotel with friendly staff. A special thanks to Megan at the front desk, and Judy at breakfast. They both love what they do, and it shows. Nice selection at breakfast with fresh fruits, oatmeal, eggs. Coffee is available throughout the day, and Megan even made us a fresh pot with a batch of hot cookies! Convenient location with plenty of eating options close by. Nice walking path around the premises with flowering trees.

Stayed: May 2017, travelled with family
Thank Simminikhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 May 2017

Simminikhil,

We know that there is a plethora of hotels to choose from in the Syracuse area and we appreciate you choosing our hotel during Graduation weekend! You are certainly correct that Megan and Judy enjoy their jobs and they are proud to express it each day. We are lucky to have them on our team, consistently going above and beyond!

Sincerely,

Christine Kuczynski
General Manager
christine.kuczynski@pillarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

This facility was a great disappointment for a host of reasons:

1. There are no ice machines on the floors.

2. There is only one plug at the desk creating an inconvenience that you cannot charge your cell phone and laptop at the same time. My wife was with me adding a third appliance; her iPhone.

3. The facility is hard to find. It is behind a shopping center. I had to call (from the front of the shopping center) to locate the hotel.

4. The TV is small, even for cheaper hotels.

5. The work table has a worn appearance at the edges.

6. A single light switch in the bathroom turned on the light and a noisy fan.

7. It was April, but the clock in the room was not set to Daylight Saving Time. This may be the pièce de résistance. It demonstrates management did not care.

Considering I drove 12 miles out of my way to choose a Marriott, it was a great disappointment.

I am typing this after being at the hotel for only a half hour. I am sure other issues will come up, but what has been said is sufficient that I will not return to this hotel.

  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank godolnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine K, General Manager at Fairfield Inn Syracuse Clay, responded to this reviewResponded 14 April 2017

We appreciate you taking the time to review our hotel. It seems as though our hotel was not the ideal fit for you during your time in Syracuse. Our hotel does offer the ice machine on the first floor in our vending area. I do apologize that it was hard to find our hotel as we do have a shopping center next door and the Applebees out front. I would be happy to discuss this further if you would like to reach out. You can call me at 315-622-2575 or email at Christine.kuczynski@pillarhotels.com. I hope to hear from you.

Sincerely,

Christine Kuczynski
General Manager
Fairfield Inn
Syracuse Clay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 State Route 31, Liverpool, Salina, NY 13090-1311 (Formerly Fairfield Inn Syracuse Liverpool/Clay)
Region: United States > New York > Finger Lakes > Salina > Liverpool
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Liverpool
Price Range: $132 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
If you’re searching for a hotel in Liverpool, NY that offers superior value and comfortable guest rooms, look no further than Fairfield Inn Syracuse Clay. Our hotel near Syracuse boasts a convenient location off Highway 481 with easy access to 81 as well as Syracuse University, SUNY at Oswego, the Lysander Ice Rink and Cicero Twin Rinks Ice Arena. ... more   less 
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn

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