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Reviewed 10 May 2022

So I have got to say this review will start off positive however I would not return based on what happened on our return.
The room it self was nice and clean. House keeping came in daily. The bed was the best part, it was huge and very comfortable. The subway is close by and it only takes 15 to get into Manhattan. The breakfast was ok, not a lot of choice but did the job.

We stayed for 2 nights then went to Washington for a night to return for a further 3. We asked if we could keep our main luggage with reception when leaving for Washington however the receptionist checked with her manage who said we could keep our stuff in the room as we would be staying in the same room on our return.
THERE WAS AT NO POINT MENTION OF A FEE, CHARGE FOR THE ROOM , COST OR PAPERWORK TO SIGN to say we agreed or authorised a payment for room we would not be staying in!!
On return we found out we had indeed been charged £140 for the room. The hotel are claiming they told us about the addition room charge and just took the money from the credit card we used. Some people reading this will say 'well surely they knew they would have to pay '. We assumed it was a goodwill gesture given we were coming back the day after. Had we known about the addition room fee we would have packed up and left our luggage or taken it with us for the sake of one night.
I am absolutely devastated and on my return to NY next year will most definitely not be staying her on principle ever though I had enquired about prices and dates!

Room tip: Dont get a room facing the main road
Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank 01dawnh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LIC Hotel Reservations, Guest Services / Front Office at LIC Hotel, responded to this reviewResponded 12 May 2022

Greetings,

Thank you so much for taking time out to leave feedback, we sincerely appreciate it!

We thank you for your kind words when it pertains to service.

We have a luggage room available for our guests 24 hours a day to leave their bags free of charge upon checkout. Under any circumstance, we would not allow a guest to leave personal belongings in a room they are not paying for, as another guest would have been able to occupy the room.

Again, we apologize for any inconvenience and we thank you for providing us an opportunity to accommodate you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2022 via mobile

Gotta say this is the only place really to stay in all of NYC area. Why? Clean, friendly, location and safety! We’ve stayed here before and will again for these reasons and a few more. Highly recommended for even the most well “heeled” traveler.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Eburkartjr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LIC Hotel Reservations, Guest Services / Front Office at LIC Hotel, responded to this reviewResponded 12 May 2022

Greetings,

We sincerely thank you for the opportunity to serve you again. We are thankful to accommodate wonderful and well-traveled guests like you. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2022 via mobile

Our flight was cancelled and we were sent here by Delta. What a welcome surprise! Clean, friendly, helpful. And Amy runs an awesome front desk. Her advise to visitors was so helpful.

Views of the city are amazing!

We liked this place so much we will be back to see the Mets and midtown.

Date of stay: April 2022
Trip type: Travelled with family
Thank algY1016CV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LIC Hotel Reservations, Guest Services / Front Office at LIC Hotel, responded to this reviewResponded 12 May 2022

Greetings,

We sincerely thank you for the opportunity to accommodate you. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2022

Booked this hotel based on its very reasonable price and its proximity to Manhattan. Turns out it completely exceeded our expectations. We were very impressed by the friendly staff, the great breakfast, the cheap parking, and the cleanliness of the property. An added bonus was the subway stop was about a one minute walk away and one stop away from Downtown. Also there's a rooftop patio with an awesome view. The rooms were small but the pictures on the website were completely accurate so we knew exactly what we were getting. Plus the price was about a third of what we would pay across the river. You can also take the ferry into town (a nightime cruise along the East River under the Brooklyn Bridge with all the lights of the city for $2.75) and there's four excellent craft breweries all within a few blocks of the hotel. Highly recommended.

Date of stay: March 2022
Thank Greg W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LIC Hotel Reservations, Guest Services / Front Office at LIC Hotel, responded to this reviewResponded 12 May 2022

Greetings Greg,

We sincerely appreciate you taking time out of your day to leave a review. There is nothing more rewarding than to receive detailed feedback from well-traveled individuals such as yourself. We thank you for providing us an opportunity to accommodate you and we would hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2021 via mobile

The staff was incredible! Always very kind and caring about any needs. Really proactive in the counter. Always smiling in the kitchen. They made us feel very comfortable. Warm rooms, comfy beds, great water pressure in the showers. The breakfast has enough things to begin your day. Definitely the location was also great, with the closest subway station at 150m, but a couple of other options not that far, too, so in 15 minutes you were already in Manhattan, if that was what you were looking for. There are also nice places to go for a meal or have a drink like at a 10 minute walk.

Room tip: Most of the staff speaks Spanish. The terrace has a nice view of Manhattan’s skyline.
Date of stay: December 2021
Trip type: Travelled with friends
Thank Carrietrippy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LIC Hotel Reservations, Guest Services / Front Office at LIC Hotel, responded to this reviewResponded 12 May 2022

Greetings,

We sincerely appreciate you taking the time to leave detailed feedback. We sincerely thank you for providing us with an opportunity to accommodate you. We hope to serve you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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