We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,461)
Filter reviews
1,461 results
Traveller rating
562
578
181
85
55
Traveller type
Time of year
LanguageAll languages
More languages
562
578
181
85
55
Show reviews that mention
All reviewsrooftop barevery hourshuttle busmanhattan skylineschool busfree international callsnew yorkrooms faceindustrial areathe free shuttle servicequeensboro bridgeview is amazinglexington avenuebagelscontinental breakfastrooms are smallcourt square
Filter
Updating list...
10 - 15 of 1,461 reviews
Reviewed 19 July 2018 via mobile

We have stayed in the hotel for 10 days and it has totally live up to the expectations! Our room was on the 7th floor and the view from there was mind-blowing: the whole of the East side of Manhattan's skyline was visible once we slided the curtains off. It is simply one of a kind. The room was really modern, the bed comfortable and well-sized and the shower was fantastic, too. Yet the air conditioner is a bit noisy, it is easy to turn off and we had great rest after the strolls through the city. We didn't listened anything from other rooms as it has been mentioned in previous comments.

The cream of the crop was the shuttle service, departing each hour from the hotel to center Manhattan, which was really convenient. It drops you off only a walk away from Central Park and Fifth Avenue, and few stops to Times Square's subway. Last but not least, we'd like to thank all the staff in the hotel, specially the driver from the morning service of the shuttle, who was extremely friendly and willing to help!

Definitely worth the stay. Don't miss it out.

Stayed: July 2018, travelled as a couple
1  Thank Iris d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales D, Director of Sales at Z NYC Hotel, responded to this reviewResponded 2 August 2018

Thank you for your review and for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2018

Firstly want to thank Bob on reception for his friendliness and advice, when does he sleep? He seems to be around all the time. Showed an interest in our plans for the day and how we had got on using the Subway. Having done NYC twice before we wanted to try a different approach so stayed in Queens - wasn't disappointed. Hotel was great for us, room was a bit tired but hey you only sleep/shower there - it was adequate and clean.Continental syle Breakfasts were excellent, plenty of choice, fresh food checked and monitored by staff regularly. Easy-going hotel, no hassle, friendly, no problems. Not far from Subway 8mins walk, easy peasy. We would stay there again on our next visit. Cocktail bar on the rooftop was a bit of a let-down, not quite what I expected, a bit scruffy and felt worn out really - plastic glasses and the cocktail I tried wasn't very good. Brilliant views day and night, fabulous sunsets so worth the ride up there in the lift.

Stayed: June 2018
2  Thank originallawrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales D, Director of Sales at Z NYC Hotel, responded to this reviewResponded 2 August 2018

Thank you for your review and for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

We had friends come in from Brazil, and booked them a room at the Z Hotel. Overall it was a good stay for them. Check in was easy enough. The hotel was new and trendy and was visually appealing. The only thing I didn’t appreciate was that we purchased a room with a view, but since we did an early check in it was downgraded to a room on the 2nd floor with barely any view. We were told that on the 2nd day they would be given a room on on of the top floors, but that never happened. The bartender and customer service ladies were nice. The manager not so much. It’s also far (walking) from any good restaurants or attractions, but there is a shuttle that took them right into the city.

Stayed: May 2018, travelled with family
Thank KrisTinaKG15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales D, Director of Sales at Z NYC Hotel, responded to this reviewResponded 2 August 2018

Thank you for your review and for staying with us. We appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

Pros: Helpful friendly staff.
Continental Breakfast.
Lovely views over Manhattan.
Shuttle Bus to Manhattan.
Wide Screen TV in room.

Cons: Noisy air conditioner.
Loud entertainment on top floor,
Requested to be moved to lower
Floor room as band noise
Prevented us from sleeping.
Noise persisted to 4am.
King rooms to small as bed is
Situated almost against the wall
And under TV. Awkward to get in
and out of bed.
Inspite of the positives I have listed with this hotel, management should curb the late night entertainment and look after the paying tenants. Also quieter air conditioning would help. I would not recommend this establishment.

Stayed: June 2018, travelled as a couple
4  Thank george l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales D, Director of Sales at Z NYC Hotel, responded to this reviewResponded 2 August 2018

Thank you for your review and we appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

We arrived and were greeted by friendly receptionist who also gave us some great tips about the Metro Card and was also very knowledgeable on the area and how to get from A to B. The reception area was cool (pleasure after the heat from outside) clean and very welcoming.
We were on the 3rd floor if honest would have appreciated a room higher up as we were eye line level with the tops of the buildings on the street level and as it’s an industrial estate not very scenic. However if we sat back in the room and looked up over the River the views onto Manhattan were superb.
The room was clean, modern, super cool excellent TV and Wi-Fi and lovely hot showers! We had complimentary toiletries and our towels were changed daily along with bed made and sheets changed. Room was quite compact but so clean and all we wanted to do after a long day of sightseeing was crash out and the bed was very comfortable we had 5 nights of good sleep!
We got breakfast provided each day very basic but totally edible and have to say it was a godsend as saved us lots of precious time every morning as we could have breakfast from 7am onwards the eggs were very warm and lovely fresh bread, croissants cereals, fruit jam honey etc. and the coffee was just perfect.
The staff in the restaurant area were not as friendly as the Receptionist and could have possibly made more of an effort to be more welcoming.
The hotel is not in the city centre but that was our choice we like exploring and walking we walked into Upper Manhattan on day took about 40 mins another day we used the Subway 30 mins and the Roosevelt Island Tramway along with the New York City Water Taxi all fun n games and at $2.75 a trip bargain...
We did use the Free Shuttle Bus and John the driver was simply the best. So helpful and friendly.
All in all we had a great stay at the Z Hotel and cannot fault it at all.
We never felt unsafe at any time walking back at nightfall have seen more aggro in UK and definitely were not plagued by homeless people.
This hotel is ideal if you like adventure and hate staying in city centers. I saw Long Island as a up and coming regenerated area in years to come and would deffo if we go back to NYC stay there again. More relaxing and chilled.

Room Tip: Request one at least 4 to 5 floors up for the better views
  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kerr19682014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales D, Director of Sales at Z NYC Hotel, responded to this reviewResponded 2 August 2018

Thank you for your review and for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews