The people at the front desk do not return your calls. After multiple emails requesting information on your paid reservation they MIGHT answer but think it's acceptable to tell you you're inconveniencing them. Under no circumstances should you cancel your reservation because they will make your life a living nightmare by charging you the full deposit PLUS the full nightly rate. Needless to say I will never step foot near this place or recommend to anybody. Do not book with either Sole East Beach or Resort - they are impossible and INCREDIBLY RUDE!
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- Also Known As:
- Sole East Beach Hotel Montauk