We were transferred to L'Escale after we complained about our room at the Hotel La Taverne des deux Augustins.
The room we were relocated to was small and had dark panelling from floor to ceiling. It was however warm and welcoming. As we had an issue in the other hotel we were upgraded to a nicer (and more expensive) room with a sea view and a small balcony with two chairs. Very much appreciated!
The stairs and corridor leading to the room are narrow and quite steep, difficult to climb with suitcases and in our case a dog basket.
We believe the owner has changed the bedding quite recently as it is very clean and looks very new, however there is an effort to be made on the little details. There is no soap provided and one has to use the shower gel to wash one's hands.
The facilities mentioned (free wifi, TV channels) are non existent. Wifi does not work properly and the TV channels are not available. Details maybe but a lot of (missing) details changes the overall experience.
The staff was friendly (we are both French / French speakers) and accommodating and the location is great however we do not recommend this hotel and we will not stay here again.More
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