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“Don't bother booking here”

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Archontiko Santorini
Ranked #39 of 79 Speciality Lodging in Fira
Reviewed 10 August 2017

We had a room booked for the beginning of July. We received an email from bookings.com randomly one day saying that our booking was going to be canceled if we didn't update our credit card. We did so 5 times with all different VALID credit cards. To our dismay we woke up one day in the middle of Greece to our hotel room in Santorini CANCELED due to an "invalid credit card". We tried to call this hotel close to thirty times to rectify the issue and got ignored every time. We even tried to get our friends who had booked a room through airbnb (not sure about the legality of hotels doing so) to ask about our booking only again to be ignored. When we arrived in Santorini we were forced to spend double the amount on another room which was close to a honeymoon suite at another more accomodating hotel. We were one female and two males sharing a room as friends. Once we arrived to greet our friends at Archontiko it was clear that our room had been double booked. Don't let the hotel owner tell you that the multiple refused of last minute cancellations are false, I have emails and phone records to prove how totally mismanaged this situation was.

  • Stayed: July 2017, travelled with friends
    • Service
4  Thank Yvanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 57 reviews

Reviewed 29 July 2017 via mobile

These apartments are all about location, location, location. And what a breathtaking vista! Yes, there are steps. Factor this in if your bags are heavy - though a porter service is available for an additional fee.

Our apartment was meticulously clean and the tasteful decor exactly as depicted on the website. The split level design (very comfortable, peaceful sleeping upstairs) maximises space.

Whilst described as a kitchenette, please note that during our stay, there were no hot plates/microwave or cooking implements. There is a fridge, coffee maker and kettle (as well as supply of cutlery, crockery and glassware). Our host, Vasili pointed out the various operations of the apartment (hot water, lighting, private shared guest terrace) with genuine politeness and obvious pride.

I only wish that the supply of water, tea bags, (instant) coffee and milk shots were more generous. This shouldn't be scrimped on and I would urge Vasili to review this aspect. I think an establishment of this calibre should top up these supplies daily - for this reason I have not marked the apartments as excellent. Is the coffee maker there for good kitchen design aesthetic - ?

This was our Santorini "splurge" - and we thoroughly enjoyed our stay. Having our very own roof top terrace to observe the sunset with a glass of wine was simply, wonderful.

If you're feeling active, do consider heading out early one morning (say no later than 8:00) and do the Fira to Oia hike. It's interesting, views are magnificent and gets you away from the crowds. Easy bus back into Fira after a mooch about.

Stayed: July 2017, travelled as a couple
Thank CurlyWire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

The small, yet spacious apartments offers a great price in an island where everything is expensive. The rooms are newly renovated and clean, with consistent and lovely interior. We stayed in the Santorini suite and the double bed is comfortable but you may find the sofa bed slightly too small. Caldera view is just one alley away so the view is not extensive. The owners are friendly but somewhat too strict, or rather stern when it comes to usage of facilities. They should've used a more hospitable approach. Also, I booked a room for 3 in February, and they responded in April. I'm not making such a deal out of this since it didn't change anything eventually, but during the two months without response I was anxious that they wouldn't respond at all.

Room Tip: Santorini suite
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  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Dion W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

*WARNING* We booked this spot in February for our stay in July. About a week prior to our departure we connected with Fanis (owner), to arrange a pick up for an additional fee. Not only did he accept, but he also told us that everything was on track with our booking. To our dismay, he cancelled our booking with only a few days left prior to our trip. He informed us that his listing was also posted on another site and that he had double booked us. As a result, we had to frantically look for alternative accommodations. We are no longer able to find anything in the area we wished to stay in and are now forced to spend more than double the price for the few remaining places with availability. Fanis was unreliable and unprofessional. I would strongly urge others to look elsewhere and save themselves a headache.

Stayed: July 2017, travelled as a couple
3  Thank Vincent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2016

My son and I stayed here last week and loved our beautifully decorated apartment and the magnificent views. The building has a long and important history dating back to 1865 and has been loving renovated and maintained by the on-site owners.
Yes, there are lots and lots of steps that are hard work when carrying heavy suitcases, but that's true of so many places in Santorini.
As an older traveller , I was a little wary of the apartments internal ladder up to the bedroom and this should be taken into consideration before booking here.
Would I stay here again- absolutely!

  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Anzacbiscuit08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Archontiko Santorini

Address: Agiou Mina Street, Fira 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Airport Transportation
Hotel Style:
Ranked #39 of 79 Speciality Lodging in Fira
Price Range: $377 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Archontiko Santorini 3*
Number of rooms: 3
Official Description (provided by the hotel):
Archontiko Santorini (Santorini's mansion) is located at the most photographed area of Santorini. Our guests are given the opportunity to enjoy the astounding views of the Aegean sea, the world's biggest Caldera, the volcano and the majestic sunset from the privilage position of our houses. ... more   less 
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Also Known As:
Archontiko Santorini Fira

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