We had a room booked for the beginning of July. We received an email from bookings.com randomly one day saying that our booking was going to be canceled if we didn't update our credit card. We did so 5 times with all different VALID credit cards. To our dismay we woke up one day in the middle of Greece to our hotel room in Santorini CANCELED due to an "invalid credit card". We tried to call this hotel close to thirty times to rectify the issue and got ignored every time. We even tried to get our friends who had booked a room through airbnb (not sure about the legality of hotels doing so) to ask about our booking only again to be ignored. When we arrived in Santorini we were forced to spend double the amount on another room which was close to a honeymoon suite at another more accomodating hotel. We were one female and two males sharing a room as friends. Once we arrived to greet our friends at Archontiko it was clear that our room had been double booked. Don't let the hotel owner tell you that the multiple refused of last minute cancellations are false, I have emails and phone records to prove how totally mismanaged this situation was.
- Official Description (provided by the hotel):
- Archontiko Santorini (Santorini's mansion) is located at the most photographed area of Santorini. Our guests are given the opportunity to enjoy the astounding views of the Aegean sea, the world's biggest Caldera, the volcano and the majestic sunset from the privilage position of our houses. ... more less
- Reservation Options:
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- Also Known As:
- Archontiko Santorini Fira