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Reviewed 26 July 2015 via mobile

Wow the views from this hotel are breathtaking! This hotel is an incredibly beautiful place to go and relax. The waiters at the restaurant and the reception team were wonderful and super friendly throughout our entire stay. The people and the views are the best I've ever experienced and are what makes this hotel an extremely desirable place to go .. I'm planning my next visit already. The only negatives were that we booked a collection / transfer to collect us at the airport when we arrived and nobody showed up, we were left waiting like lemons and had to get a taxi very late at night in an unfamiliar country. The reception manager was apologetic when we arrived but that was it. (Not a great start) The first room we were given to spend night one in was horrible, not modern at all and really dusty and dirty. Being clean is a basic requirement so this was not acceptable. There was a huge rock in the room and a tiny run down bathroom and fridge. Luckily we asked to move on the second day because nearly all the other rooms were stunning (why were we given the horrible room in the first place?)
The room we stayed in for the remainder of the holiday was clean, modern and spacious, the TV was too small in the bedrooms and the WIFI may as well of been turned off because the signal was rubbish and seriously annoying! Also the swimming pools were not heated at all so exceptionally cold, I like a refreshing pool but these were freezing. If it weren't for the staff working here and the view this hotel would be overpriced for the facilities, food offered and room quality. The Greek night was brilliant and good value for money (food was average) the entertainment was excellent.
I shall go back as it is a heavenly place to switch off and relax.

Stayed: July 2015, travelled with friends
1  Thank Lauram0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
763PANOS, Γενικός Διευθυντής at Volcano View Hotel Santorini, responded to this reviewResponded 15 August 2015

Dear Guest,

We appreciate your feedback and are humbled by your kind accolades.

The entire team works very hard to make sure you have the best holiday possible and we strive to improve continuously.

We look forward to seeing you again soon.

Thank you in advance.

Best Regards,

Kyritsis Panos

Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2015 via mobile

We stayed at the hotel for 10 nights. From the minute we arrived to our departure the staff were so friendly and couldn't do enough for us. They made us feel so welcome. The view was breathtaking and in the evening the sunsets were amazing. The position of the hotel on the island was perfect. From the hotel a free shuttle bus runs to Fira which we used on several occasions. We also managed to travel all over the island from here-
Nowhere is more than 15-20minutes away, and the location was definitely quieter than had we been staying in Fira centre. The food was excellent at the resort too and reasonably priced. The staff were on hand to offer advice of things to do and places to visit. Thank you all for such a fantastic holiday!

Stayed: July 2015, travelled as a couple
2  Thank Rachel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
763PANOS, Γενικός Διευθυντής at Volcano View Hotel Santorini, responded to this reviewResponded 25 July 2015

Dear Guest,

We appreciate your feedback and are humbled by your kind accolades.

The entire team works very hard to make sure you have the best holiday possible and we strive to improve continuously.

We look forward to seeing you again soon.

Thank you in advance.

Best Regards,

Kyritsis Panos

Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2015 via mobile

The only thing that we like about this hotel is the view. Standart rooms don't have a view, and they are like 3 star village hotel rooms. Bed was uncomfortable, bathroom was very old designed.
The breakfast was another dissapointing issue, starting from the coffee everything was cheap quality. Only the variety of pastry was fair enough.
In Paris, You can stay in 5 star hotel with this price. It is not worth to pay that much to see this view.

Stayed: July 2015, travelled with friends
4  Thank siminb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALDERA COLLECT... C, Γενικός Διευθυντής at Volcano View Hotel Santorini, responded to this reviewResponded 25 August 2015

Dear Guest,

We would like to thank you for taking the time to share your recent experience at the Volcano View.

I have read your comments with mixed emotions as the Volcano View is committed to provide the highest level of services and facilities to our guests. Kindly accept our sincere apologies for not meeting your expectations on the mentioned aspects of your stay. Your comments were passed across to all departments in order to take corrective actions and ensure the elimination of similar phenomenon in the future.

I do hope that you may visit us again in the future and allow us the opportunity to provide a memorable and relaxing holiday experience as so many other reviewers are describing and we are renowned for.

Best Regards,

Kyritsis Panos

Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2015

Enjoyed our brief stay...stunning views, beautiful sunsets, and 2 good sized pools.
Our room was beautifully furnished with a very comfortable bed.
Breakfast was lovely, and had stunning views.
The restaurant also serves a beautiful dinner.
Prices were really good, and I felt we got a lot of value for our money.

Room Tip: Soon rooms get better wi fi than others.
  • Stayed: July 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Travebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
763PANOS, Γενικός Διευθυντής at Volcano View Hotel Santorini, responded to this reviewResponded 27 July 2015

Dear Guest,

We appreciate your feedback and are humbled by your kind accolades.

The entire team works very hard to make sure you have the best holiday possible and we strive to improve continuously.

We look forward to seeing you again soon.

Thank you in advance.

Best Regards,

Kyritsis Panos

Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2015

We selected the Volcano View hotel after reading about it in tripadvisor and it more than lived up to its reputation. The cliff top setting is simply stunning and we spent many an afternoon and evening sipping wine in the open air restaurant with views to die for. It overlooks a busy bay with lots of boats coming and going which provides simple entertainment while the carafe of wine is slowly depleted. All the staff from the receptionists to the waiters to the general staff were friendly yet efficient and seemed to genuinely enjoy working there (who wouldn't). Our room was spacious and clean with a private balcony (and of course great views). The hotel is centrally situated and ideally located for exploring the entire island while only being a 5 min (7 euro) taxi ride from Fira where there are many wonderful restaurants. Santorini is a beautiful island and should be on most people's 'must do' travel list.

Stayed: July 2015
2  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
763PANOS, Γενικός Διευθυντής at Volcano View Hotel Santorini, responded to this reviewResponded 27 July 2015

Dear Guest,

We appreciate your feedback and are humbled by your kind accolades.

The entire team works very hard to make sure you have the best holiday possible and we strive to improve continuously.

We look forward to seeing you again soon.

Thank you in advance.

Best Regards,

Kyritsis Panos

Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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