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“LOVELY PLACE FANTASTIC STAFF”
Review of New Haroula Hotel

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New Haroula Hotel
Ranked #76 of 81 Hotels in Fira
Reviewed 24 July 2017

Reading all these reviews about how rude the staff were makes me think they stayed at a different hotel to me because when we stayed there 16th - 24th May they were absolutely fantastic. Haroula herself is a lovely lady, they all bend over backwards to help you. There was a group of 12 of us ladies celebrating a friends 50th we loved the place I really have no complaints. it's lovely and clean and typically Greek. Haroula provided us coffee every morning and didn't even charge us, she is lovely. we would definately go back just can't fault the place. some real negative comments on here it's baffling

Room Tip: poolside are the best
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  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank joanneeastwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 207 reviews

Reviewed 20 July 2017 via mobile

We stay in this hotel and I must say that was really pleasant for a hotel in this category.. the pool is just beautiful and the rooms were clean and tidy. The rooms had a fridge were you can put your items to be fresh. Breakfast was the only part to improve as it has no much variety.

Stayed: July 2017, travelled with friends
1  Thank Sofia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

Would not recommend staying at this hotel. Now I'm not to sure if it was a language barrier or they were just rude however checking in, was the worst experience I have ever had.

Checking in there was no hello or greeting whatsoever. It was just "passport". So I handed over the passport and she proceeded to say "double room". I said well we have requested two twin beds for our four nights. All she said back was "so a double?". I then repeated that we had requested two twins, she then slapped down our keys on the bench.

Heading to our room it was a massive staircase of which I had two bags. The lady showing us to our room ran off without any acknowledgement that we were struggling to get up the stairs. She opened our door then left. No communication at all.

We were heading out to dinner later that night and we couldn't lock the door. We went to what they called a "reception" and asked for some help. She came up and showed us that there was a automatic locking system that we were not told about at any stage... well they didn't talk to us at all so how were we meant to know anything.

During the our 4 night stay there was no hello or goodbye when walking past. Oh and don't bother eating "breakfast" there it is terrible.

Checking out we placed our money on the table and that was it. A goodbye would have been nice or thankyou for staying with us. It was a real shame because the hotel grounds were nice and awesome location, but super depressing with any involvement with the owner and her staff.

Stayed: July 2017, travelled with friends
Thank Michaela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Apricot and orange trees by the front entrance. Close to everything, even the laundromat. Lots of restaurants and shops. Lovely pool. Rooms have their own balcony. Feels like little villas. Friendly staff. Good breakfast included.

Stayed: June 2017, travelled with friends
Thank canadianmama2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

Family owned hotel. Friendly service and great hotel close to huzzbuzz of Fira.
Breakfast even served until 10:00 for the late sleepers.
They ring the local pizzeria with your order and get it delivered next to the pool.

Stayed: May 2017, travelled as a couple
1  Thank madsbadenhorst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Haroula Hotel

Address: Fira 84700, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #76 of 81 Hotels in Fira
Price Range: $124 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Haroula Hotel 2*
Number of rooms: 50
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Also Known As:
New Haroula Hotel Santorini/Fira

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