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1 - 6 of 733 reviews
Reviewed 13 March 2022

Loud people next door making noise and partying all night. A tick and two spiders on the ceiling above my bed. Bathroom too small. No information on what restaurants are in the area. Even asked at the desk. They had no info to help.

Room tip: do not stay here
Date of stay: March 2022
    • Value
    • Cleanliness
    • Service
Thank X203JCrichardw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carmela Ocana, Owner at Quality Inn Poughkeepsie, responded to this reviewResponded 19 March 2022

We appreciate your review and are sorry you were not comfortable during your stay. We will use this feedback to enhance our housekeeping & guest satisfaction. We recognize concerns of all of our guests. If you ever feel unsafe or unhappy with your room we hope you will choose to reach out to us directly, and allow us to offer you a better solution.

Unfortunately, post covid-19 restaurant options and hours in the area have changed and we will do our best to keep up. Also, please let us mention most menus are available on-line and deliverable with many take-out food providers. We also have a business center to review at your own leisure local area information our staff may not be familiar with.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2020

Checked in yesterday and checked an out an hour later. Very disappointed for the money. I understand the smoking/ non smoking room thing but I walked into my non smoking room and couldn’t stand the smell. Also, the hotel houses several homeless people. There were people all over the place. Even saw a man standing outside a room with a sign who we later saw on Route 9 asking for money. I know how the system works being I have family who work for the system. Many motels/ hotels house the homeless whether it be hot out or over crowding especially now due to the pandemic, but I just didn’t feel safe. The girl that checked us in was super nice though. Didn’t seem like there was an elevator either as another guest showed us where the stairs were. Oh well, just threw away almost $150 on this room. We also booked another room somewhere else for another $150. Yesterday was an expensive day just for an overnight stay on our way home from vacation but that was our choice not to stay.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank Ilovefrank12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carmela Ocana, Owner at Quality Inn Poughkeepsie, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Tianna M
Property Manager

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Reviewed 6 January 2020

We've come regularly, once or twice a year, for many years. We generally book two rooms, and in most cases are given adjoining rooms, that the grandchildren LOVE. The hotel offers excellent value, and the fact that most items offered for the free buffet breakfast are kosher is a very important plus.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ronald G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justinanicole12, Front Office Manager at Quality Inn Poughkeepsie, responded to this reviewResponded 6 January 2020

Thank you for feedback we appreciate your Business and looked forward to you coming back to stay with us in the near future

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Reviewed 1 January 2020

The room had the worst smell of smoke that I have ever experienced. Also overpriced. Friends stayed at a nearby hotel that was brand new, much nicer, and cheaper. Pool was out of service. Could hear conversations from other rooms

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BackPacker71255
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carmela Ocana, Owner at Quality Inn Poughkeepsie, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Tianna M
Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2019

Hotel is ok but not for a long stay. A night or two would be about all. Breakfast was pretty good though, have to admit. Location was pretty good as well. Just don't stay here if you work nights.All I have to say about that.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Go18178729726
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justinanicole12, Manager at Quality Inn Poughkeepsie, responded to this reviewResponded 24 December 2019

Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the breakfast . Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like, please connect with me at the hotel or via email @justina@rupson.com Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.
Sincerely,
Justina front desk manager


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