This is the noisiest hotel I have ever encountered.
While in my room, I could hear voices coming through a vent in the bathroom. When anyone in an adjoining room ran the water, either for a shower or to flush the toilet, I heard it loud and clear. Emphasis on "loud." Through the wall, I could hear voices from the guests in the next room, as well as plenty of noise created as they went about their business. Through the wall, I could hear their words, not just muffled sound. This building was obviously not constructed with any serious efforts at controlling sound. There is nothing the friendly and courteous staff can do about any of this.
To compound the problem, there were guests in several rooms who were acquainted with one another and brought with them a number of small children. The children were still playing in the hall at midnight. They were still running from room to room, pounding on the various doors to gain admission, and slamming the doors as they entered. The soundproofing inadequacies inherent in the structure compounded all these problems.
At 11 pm, I asked the front desk to get control of the situation with the children. The staff member was courteous and promised an immediate correction. However, nothing changed and the kids were all over the place at midnight when I put in ear plugs and took a sedative.
Other than intractable noise problems, the hotel was fine. If you are hearing impaired, this might not be a problem for you. But for everyone else, you have now been warned.
- Official Description (provided by the hotel):
- Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more less
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- Also Known As:
- Homewood Suites Rochester/Greece Hotel Rochester