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“Love this hotel and it's staff and location”

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Holiday Inn Express & Suites Salamanca
Ranked #2 of 3 Hotels in Salamanca
Certificate of Excellence
Reviewed 5 August 2017

Nice clean hotel, friendly helpful staff. Bobbi at the front desk most helpful, courteous and professional. The restaurant lady very nice and the breakfast very good. We loved the location of this hotel and the fact that we could sit outside for coffee looking at the beautiful mountains.
Highly recommend this hotel and we will definitely return.

Room Tip: End of corridors on either floors
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
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Thank Isobel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 6 August 2017

Isobel, you have made our day by being our guests. We strive every day to keep our hotel up to your standards so that every time you visit, you completely enjoy your stay and cannot wait to come back again. We thank you for your review and we look forward to welcoming you back in the near future. Please take care. The Holiday Inn Express Team-Salamanca, NY

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Write a ReviewReviews (214)
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10 - 14 of 214 reviews

Reviewed 28 July 2017

LOVED our stay (first time there). The staff was very accommodating and friendly. They truly cared about their hotel and their job! The hotel was clean and well taken care of. Highly recommend this hotel (also close to Ellicottville).

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 30 July 2017

We are delighted, Terri M., that you enjoyed your stay with us. We try our best to make sure every one of your stays is as you would expect. We are close to Ellicottville which is a fun little town to explore as well as we have Allegany State Park for you to visit on your next trip in, as well as Mager Mountain Alpaca Farm, Seneca Allegany Casino, Seneca Gaming, Zippo, Amish Trail and much more to keep you excited while you visit us. We hope that you take care until we see you again. Stay Smart-Stay with us. The Holiday Inn Express Team- Salamanca, NY

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Reviewed 19 July 2017 via mobile

I love Holiday Inn Express for their comfortable beds and cleanliness. This one was no different. The complimentary breakfast had varied items and was good, all except for the weird, flat pancakes that came from some roller type machine -- it looks neat, but don't bother. But what bugged me the most was finding crumbs behind the bedside table, which I pulled out to reach an outlet, and finding the soda machine in the vending area out of all items. When I went downstairs, to ask where another machine was located, I saw a small "store" at the front desk, which conveniently had the same items at greater cost!

Stayed: July 2017, travelled as a couple
Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 23 July 2017

Hello, Melissa: Thank you for your review. Our beds are very comfortable and we are delighted that you enjoyed them. The pancake machine is something that most people truly enjoy, as they want to push the button over and over again, to watch the pancakes spill out onto their plate. Saying this, the pancakes are not for everyone, as you found out. We deeply apologize you found crumbs behind your bedside table. We have a rotation of deep cleaning and your room is on the upcoming list. Shame on us for allowing you to find them first. The soda machine on the 2nd floor should have been filled but we neglected to do it, sadly, and thank you for bringing the price to our attention as that will be rectified as well, soon. We so apprecite your review and we are serious about fixing all that needs fixed and we are in the process of paying attention to those items so on your next trip, we can hopefully exceed your expectations. Please take care and we hope to see you again in the near future. The Holiday Inn Express Team - Salamanca, NY

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Reviewed 12 July 2017 via mobile

Great place to stay, nice clean rooms. Enjoy a nice continental breakfast in the spotless dining area, maintained by Tami, or sit outside at the picnic tables or enclosed Gazebo, and take in the beautiful views of the mountains on all four sides of you.

Stayed: July 2017, travelled with family
Thank Beeholder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 17 July 2017

Beeholder, we are delighted you enjoyed your stay with us. The Allegany Mountains that surround us are stunning, to say the least. Sitting outside and taking in the breathtaking views is something wonderful. We hope that you will come stay with us again. Please take care. Stay Smart-Stay with us again. The Holiday Inn Express Team - Salamanca, NY

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Reviewed 9 July 2017 via mobile

We chose this hotel due to their dog friendly policies. What I was not expecting to find was such a welcoming, kind, and gracious staff. Other hotels should send their staff to this location to brush up on their customer service skills! Everyone from the front desk to breakfast room staff ensured that our stay was comfortable. Our room was clean and very quiet with a microwave, refrigerator, and Keurig machine. It was a relaxing and pleasant stay.

Stayed: July 2017, travelled with family
Thank Tula E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 10 July 2017

Tula E., thank you so much for being our guests. It is always fun to have our guests bring their pets with them when they travel. We are delighted that you enjoyed your stay and we do our best every day to ensure every aspect of your stay is wonderful. It seems we did our jobs and would hope that you would come stay with us again and again. We cannot wait to welcome you back. Please take care and Stay Smart-Stay with us again. The Holiday Inn Express Team - Salamanca, NY

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Additional Information about Holiday Inn Express & Suites Salamanca

Address: 779 Broad St, Salamanca, NY 14779-1330
Phone Number:
Region: United States > New York > Salamanca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salamanca
Price Range: $122 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Salamanca 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Salamanca is a hotel boasting 68 rooms and featuring 17 suites and 1 KidSuite. Centrally located in Salamanca, NY, the gateway to Allegany State Park and the Enchanted Mountain Region. Adjacent to Seneca Gaming & Entertainment and Seneca-Iroquois National Museum. Located 1/4 mile from the exciting Seneca Allegany Casino & Hotel whom provides a shuttle to and from both casinos. The hotel features many amenities and is also situated very close to Allegany State Park, ski slopes of Holiday Valley and HoliMont, golf courses, St. Bonaventure University and many more local attractions. Hotel sits on the only city in the USA that is an Indian Reservation, the Seneca Iroquis Indian Reservation. The Holiday Inn Express is TAX EXEMPT and also provides free high speed Internet and free delux continental breakfast and adding healthy new breakfast choices. Stay five times per year and get one night free!! STAY SMART--STAY WITH US!! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Salamanca
Holiday Inn Salamanca
Holiday Inn Express Salamanca
Salamanca Holiday Inn

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