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“Pricey But Worth It”

Insignia Steakhouse
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Ranked #9 of 105 Restaurants in Smithtown
Certificate of Excellence
Cuisines: Sushi, Seafood, Steakhouse
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 10 July 2017

Atmosphere and service are great. Menu is excellent. Had oysters, sushi and steak. Excellent choice for an outstanding meal.

    • Value
    • Service
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Thank Vincent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 260 reviews

Reviewed 10 July 2017 via mobile

Wow, I have never had a such a poor dinner experience at a restaurant that offers you what this restaurant does. It started with the salads. The 2 women ordered a Greek salad, it was drenched in oil! That's after they sent it back so they can get some greens in it. I ordered the porterhouse for 2 with the other gentleman, it was okay. The 2 sides were not edible, fries were cold and overdone. Brocollini had so much garlic it was horrible. One woman ordered octopus that was so salty she couldn't eat a drop. Service was horrible, we had a team of 3, that disappeared.

1  Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

They stole my deposit and would not refund it when the option they sold me was not original price. They offered gift card and then refused to even do that. Thieves!
Never go there!

1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

Went to Insignia with friends for a dinner out.
We had previously made reservations and we were seated promptly.
The wait-staff was attentive, took the initial drink order, then explained the days specials and appetizers. Gave us plenty of time to order and plenty of time between courses.
Wines were excellent and everyone left very pleased with the experience.
We were seated outdoors and enjoyed the experience.

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Thank Dave1234a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

While out for my wife's birthday we decide to try insignia. First impression was, noisy and seemed to cater to middle aged men and women who were trying to relive their single 20s. We unfortunately were sat next to the bar where all the traffic and noise was, upon requesting another table, we were unfortunately sat next to the waitstaff area and a bachelor party, which made things even worse. Trying to make the best of it we placed our order....two of our three appetizers never arrived but the one that did was plopped on the edge of the table without a word or glance by the food runner. When I addressed the issue wth the waiter, he explained that he hasn't had a complaint about the service in 10 years.. never apologized or attempted to make things right. At this point we noticed everything, from the waitstaff slamming into our booth as they passed the back of it to the burnt $170 porterhouse. Of course the waiter was shocked when we decided not to order desert and just get the check. The manager Chris did do his best to correct the situation, adjusting the bill and apologizing. We have been to the sister restaurants and always had a great time, needless to say we wont be returning to Insignia anytime soon.

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2  Thank blunite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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