On check in the agent was more interested in speaking on the phone than acknowledging me. Loud almost tailgate environment in the parking lot. WILL NEVER say there again.More
- Free Wifi
- Free Parking
On check in the agent was more interested in speaking on the phone than acknowledging me. Loud almost tailgate environment in the parking lot. WILL NEVER say there again.MoreShow less
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.
I had booked 2 rooms, one at 95 and another one at $90. When I arrived at the hotel, the 95 became $115 while the 90 remained the same. Explanation by the front desk : "You did not talk to us." Whom did I talk to ? The same Visa card was used for both rooms.
On top of it, the girl not only forced me to pay right away, but refused also to give me a receipt. Never heard anything like that .
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.+
Stayed for a weekend to visit some old friends. Wasn't the first time I came here, but noticed my room was refurnished, while staff were more efficient. Also appreciated that the manager recognized me as a regular customer; Overall positive stay!
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. This is really one of the things that we try to maintain in our hotel. Hoping to see you soon.
Breakfast is average, room is big, safe was left locked. Bathroom smells urine, cleaned it but still smells urine. Front desk are ok.
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number so we can discuss your issues personally.
This hotel never disappoints me, rooms are always comfortable and clean. They have upgraded the wifi system with faster speed and I have stayed at other hotel this wifi beats all. Breakfast is nice and hot in the morning. Overall this hotel always beats my expectations.
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcome you back soon.