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Reviews (2,751)
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Reviewed 2 December 2016

A friendly mid expensive hotel with great amenities on the sheltered North west coast.
Fantastic sunset. Very good water sport offers free of charge. Good restaurant with view
of the ocean.
The buffet dinners are a bit boring but the breakfast is good

Room Tip: get a room away from the main building
  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank jochenrang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Merville Beach Hotel, responded to this reviewResponded 5 December 2016

Dear Mr Jochen,

It was such a pleasure having you at the Merville Beach Hotel.

The team and I are delighted to learn that the location, facilities and services offered were highly appreciated.

I regret to learn that the buffet at dinner times were not to your expectations. However, the chef has been briefed accordingly and he will be pleased to meet you during a forthcoming stay to better serve you.

We all look forward to welcome you back for other great moments.

Until then, do accept our warmest regards.

Tony Duval

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2016

Beautiful and peaceful location and very friendly staff, who made us feel welcomed. If we come back some day, we'll choose this hotel.
Clean and nice room and beautiful beach, could not have asked for more.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 27tinak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Merville Beach Hotel, responded to this reviewResponded 26 November 2016

Dear Mrs Tina,

It was such a pleasure having you at the Merville Beach and it goes without saying that we will welcome you back with this same pleasure.

We are all delighted that you have thoroughly enjoyed your stay.

In our endeavor to continuously help people celebrate life; do rest assured of our hospitality at all times.

Sincerely Always,

Tony Duval

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Reviewed 21 November 2016

Amazing stay at Merville Beach hotel all the staff were more than happy to help and serve you very clean and the food was excellant could not fault any of it would definitly go again loved it the beach was very clean and the towels you could change every day

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank margaretmF6721TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Merville Beach Hotel, responded to this reviewResponded 26 November 2016

Dear Mrs Margaret,

The team and I were also more than happy to have you at the Merville Beach recently.

Your praises go straight to our heart and we cannot wait to see you back again to our shores for other great moments.

Please do not hesitate to contact us should you need further assistance for your forthcoming stay.

Until then, do accept our warmest regards.

Tony Duval

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Reviewed 21 November 2016

One of the aims of this hotel is service - all are very focussed on providing that from hotel to bar to kitchen to room staff. We were particularly helped out by Saskia on arrival - after a very long flight we were able to get into our room well before check-in and get some well-needed recuperation.

We stayed in the upper room of the bungalow rooms (3 in a block) in the gardens next to the beach. Excellent room - great view over beautiful gardens, huge balcony, furnished well, large bathroom - we had no issues with the room at all. The food - buffet style - was excellent; one of the cooks (sadly I didn't catch his name) asked if there was anything we wanted then to let him know! In fact, the buffet had plenty of choice. Evening meals were themed - Mexican, African-Asian etc. so the variety and choice was good. We also enjoyed some of the evening reception events, and demonstrations (curry cooking for example) - all part of the service.

The beach area was clean and the towel arrangement good. If you want service just stick the flag in the ground and a waiter will appear - or you can walk the short distance to the bar :-). The included water sports are a good choice - you can sample a lot of things you might want to have a go at: snorkelling, paddle boarding, wind surfing, canoe, kayak, sailing boat, pedalo etc - some tuition was also available. The staff appeared to keep a good eye on you and were quick to zoom out if they thought you might need a little help.

I believe the hotel is being rebuilt - so there may be big changes here, but if the service continues as we experienced - no problem in recommending.

Be aware - the Merville is as far away from the airport as you can get - but it's only just under an hour in a car transfer. We used this as a short (4 day) stopover on the way to Australia.

Room Tip: We had the bungalow rooms - we liked this a lot - very accessible, quiet.
  • Stayed: October 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Merville Beach Hotel, responded to this reviewResponded 22 November 2016

Dear Mr George,

I would like to thank you for the 4 days spent at the Merville Beach Hotel.

I am delighted to learn that you have thoroughly enjoyed your stay with us as well as the facilities and services provided.

I shall not miss to congratulate my team, particularly Saskia, who have gone the extra miles to help you celebrate life.

I look forward to see you back again for another pleasurable stay.

Meanwhile, I assure you of my personal attention at all times.

Tony Duval

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A TripAdvisor Member
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Reviewed 18 November 2016 via mobile

Beautiful bungalow room always well kept by neha. 3 star but should be 5. All staff outstanding and friendly. Beautiful beach being well travelled to many places world wide merville exceeded many 5 star will be back to merville and mauritius next year thank you for our memories.

Stayed: November 2016, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Merville Beach Hotel, responded to this reviewResponded 22 November 2016

Sir/Madam,

Thank you for staying with us and also for the time afforded to share a review.

Your satisfaction towards our facilities and services offered is our greatest reward.

Neha was so touched to learn about your praises for which she is thankful.

We cannot wait to see you back again next year.

In the meantime, do rest assured of our hospitality at all times.

Sincerely Always,

Tony Duval

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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