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Reviews (3,068)
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2,249
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All reviewsoutdoor showerfamily suiteindian restauranttropical junior suitekids cluble deckblue gingerbeach fronttennis courtswater sportsmain poolil coralloplunge poola la carte restaurantsbeach hawkersour honeymoonsenior suite
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Reviewed 1 August 2017

Nice Hotel but too big and too crowded making it difficult to relax ! Also, there were too many sales people selling clothes and bracelets and it became bothering as it was too repetitive. Overall, the hotel was still pleasant with many things to do as there were great facilities including a gym and great tennis courts.The kids also had a lot of fun in the teens club as there were great games and animators such as kabz and Ludovik (Barack Obama). The animators were extremely nice and funny. Thanks to them!

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank F8675KKchristopherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 August 2017

Dear Guests,
Thank you for your review of our resort.
We have well noted your comments and regret that you have not been able to enjoy a really relaxing stay at our resort.
Trou aux Biches Beachcomber being vast, we however hope that you experience some moments of quietude in our tropical garden, spacious spa and health centre.
Regarding the beach hawkers we unfortunately have no control of them. But, being very concerned about the serenity of our guests, we are in constant relationship with the authority for a better control of this activity.
We are pleased that overall, your family and yourself had a nice stay with us and appreciated the services provided by our artisans of our teens club.
Hoping to have the pleasure to welcoming you back soon.
Best Regards,
Michel Daruty de Grandpre
General Manager

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Reviewed 31 July 2017

Probably it is not the cheapest hotel in the Island, but the highest standards of its services worth to pay a bit more. I was with my family and it was simply fantastic! Staff is devoted to its work and will make your visit to Mauritius simply unforgettable. Food quality is also noticiable and the beach activities really really good, though snorkling needed to be book several days before as it was very demanded (and great!).

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank desquinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 August 2017

Dear Desquinas,
It is encouraging to read such feedbacks and we would like to thank you for writing this review on our resort.
We are all very happy to learn that you enjoyed an unforgettable stay at the hotel and took advantage of all the services offered. The food quality in our 6 restaurants as well as the friendliness of the staff.
Indeed, we have great demand for snorkelling as Trou aux Biches is considered one of the finest snorkelling spots in Mauritius. Its pretty beach is fringed with calm, shallow water and it is nice to witness a huge variety of species there. A really great family experience.
Thank you again for your support and comments and we all await to welcoming you back among us.
Kind regards,
Michel Daruty de Grandpre
General Manager

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Reviewed 31 July 2017

This was our first visit to the Trou aux Biches and we were not disappointed. The hotel setting is beautiful and the facilities are fantastic. We would definitely recommend a visit to the spa during your stay. The treatments were wonderful and the therapists were very friendly and professional. As part of our package we had a butler service, this enabled us to thoroughly relax. We would like to give a special mention to our butler Lata who made our stay such a great experience. Nothing was too much trouble for her and we appreciated everything she organised for us. Lata is a real asset to the hotel and we hope to see her again when we return to Trou aux Biches.

The only negative thing we experienced during our stay was how some of the guests were treating the staff, it would have been nice to see the management supporting their staff at these times.

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank stl270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 August 2017

Dear stl270,
We have read your kind review with great pleasure, thank you.
It is very warming to learn that we have been up to your expectations and that you enjoyed to your best your two bedroom villa with all its facilities. Its privacy, spacious open-air living area, private pool and garden and above all your butler Lata ...
We also noted that you gladly discovered our spacious and modern spa. Its relaxing atmosphere, the discretion and "savoir faire" of our therapists.
Your appreciation regarding the dedication of all our artisans has been shared.
You may rest assured that the management is very concerned about not only the well being of our visitors but of its employees too for, our leitmotiv is respect above all.
We all look forward to your second visit in our beautiful resort and I am certain that Lata will be there too to welcoming you.
Till then, warm regards,
Michel Daruty de Grandpre
General Manager



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Reviewed 31 July 2017 via mobile

I did enjoy every single moment of my stay! Besides the amazing hotel, activities and gorgeous view, the staff is warm and welcoming. Make sure to visit the kids and teens club. Ludovic and Kabz were very funny and made my stay even more enjoyable. Highly recommend this place.

Stayed: July 2017, travelled with family
Thank FamilleMaragnani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 August 2017

Dear Guests,
We would like to extend our sincere thanks for your positive review of our resort and
we are glad to note that you experienced an enjoyable vacation at Trou aux Biches Beachcomber.
Your recognition and nice comments about the professionalism of our artisans namely Ludovic and Kabz have been shared with all.
Looking forward to welcoming you back at the hotel.
Kind regards,
Michel Daruty de Grandpre
General Manager

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Reviewed 30 July 2017

This resort is easily justifiable of its 5* status. Having worked in the hospitality industry myself, I genuinely appreciate the incredible charm and service of the staff, combined with the luxurious and well- maintained accommodation. The restaurants are outstanding and the Kids Club, personalised in order that each child feels safe and cared for in the environment.

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
1  Thank travelight1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 31 July 2017

Dear Guest,
Thank you for taking the time to review our resort.
We are very happy to learn that you enjoyed a relaxing and comfortable stay at the hotel while your kids were being well looked after in our kids club.
Your appreciation regarding the efforts done by all our artisans to always exceed our guests' expectations are encouraging.
We convey to you our best regards and hope to welcoming you again among us.
Michel Daruty de Grandpre
General Manager

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