Great resort what concerns localization, type of rooms, people friendliness, nice spots to dive or snorkel, but the most poor F&B service I have been in a 5 star hotel. Poor everything, lack of products, some already not consumable (milk that had already pass long time the expiration date!), Same fish of the day everyday! In resume will not return
Dear JoaquimQ2
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our resort's location, room types, friendly staff, and the beautiful spots for diving and snorkeling.
We sincerely apologize for the issues you encountered with our Food & Beverage service. We take these matters very seriously and will address them with our team immediately to ensure they are rectified.
We value your feedback as it helps us improve our services. Please know that your experience is not typical of our resort, and we are committed to making the necessary improvements.
We hope you might reconsider and give us another opportunity to provide you with a truly exceptional experience in the future.
Kind regards,
Marcos Buissa
Villas Operations Manager
I have been to many tourist destinations and I'm short of words to describe my stay at bazaruto. in short , it was the most amazing experience and most of all the staff makes it even worth the travel. Food was exceptional, rooms superb, views just breath taking. We will be sure to come back to this paradise.
Dear khanimambo86t,
Warm Greetings from Anantara Bazaruto Resort
Thank you for taking the time to complete the review following your recent stay with us.
We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team members, and we will recognize their excellent job. Glad to hear our culinary offerings exceeded your exceptions.
We are very much looking forward to welcoming your return to Anantara Bazaruto Resort in the near future.
Best regards,
Destiny Bhobho
Assistant Villa Operations Manager
Anantara is a nature wonderland.
Makes for adventure and luxury holiday experiences.
Families, couples or business groups will find value in their time spend with the report and excellent staff.
Dear waynev662
Thank you for taking time to share you feedback about you recent stay at Anantara Bazauto.
We are delighted to learn that you had enjoyed the nature of Bazaruto Island and the fact that this is a land of combination of adventure and luxury retreat experience, the perfect place for families, couples, team buildings, group retreats with opportunity to see the dolphins, the marine turtles and dugongo. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.
I'm looking forward to welcoming you back in the near future for another enjoyable and memorable stay at Anantara Bazaruto Island Resort.
Warm regards
Charles Tandane
Resort Manager
Ctandane@anantara.com
A company retreat that turned to a family experience. We were very fortunate to go to Anantara as a company and had a wonderful experience from the moment we set foot in Mozambique. the airport transfer to the boat was on time and the boat ride in was amazing with the friendliest staff assisting us from our luggage to even carrying our shoes! The boat to the island was an experience already to remember with the scenic views and experience captain it felt like the adventure was about to begin! The Friendliest Staff Greeted us with so much pride and professionalism definitely the 5 stars experience you would expect but with the warmth of a family coming home! The facilities are well run and well maintained, with the most attention to detail in every aspect and all are of the finest quality. The food was out of this world and the barman will become your best friend. I cannot wait to visit this beautiful place again. the only thing that might be needed is patience with the Wi-Fi but to us personally was well welcomed to switch off and interact with nature and the ones around us.
Dear Dreamer55430234079,
Warm Greetings from Anantara Bazaruto Resort
We appreciate you taking the time to complete the review following your recent stay with us. Our team was delighted to hear that you enjoyed your stay with us and that you were particularly impressed with our hospitality and genuine service.
Yes indeed, the team tries- their level best to ensure each guest leaves feeling part of the Bazaruto family and goes back home with memorable stories to share.
The great experience you had and the appreciative comments you shared with us are greatly appreciated by our team.
Thank you once again for your valuable feedback.
Bazaruto Family looks forward to welcoming you back for another memorable stay in the near future..
Sincerely,
Destiny Bhobho
Assistant Villa Operations Manager
Rooms are stunning, staff are incredibly pleasant and really go out of their way to do anything for you!
The bedding is absolutely amazing as well as all the fittings and finishers in the rooms.
The flowers and notes upon arrival really make you feel special. The staff at this lodge are truly remarkable.
Dear U562QMseanj
Thank you for taking the time to share your review about your recent stay in our little paradise. We were delighted to hear that it was a wonderful trip from start to finish and the fact that the rooms are stunning and incredible staff and that you were particularly happy the flowers and notes on arrival.
The remarkable experience you had and the comments you shared with us are greatly appreciated and have been shared with the rest of the team.
Our entire team would be pleased to welcome you back soon and for another memorable stay at Anantara Bazaruto Island Resort & spa
Warm regards
Charles Tandane
Resort Manager
