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Elizabeth R

Gorgeous and heart-warming beach stay

5.0 of 5 bubblesReviewed 17 Jul 2023
The most beautiful, quiet beach I’ve ever visited. Water was clear and blue and calm, perfect for swimming. Weather in early July was perfect for sunbathing. Accommodations were spotless and luxurious and private. Activities (snorkeling, sunset cruise, touring the island community) were awe-inspiring and fun. Food was plentiful and delicious. But mostly — the people. Every single staff member was warm, welcoming, helpful, kind, generous, and lovely. I cried when we left as they waved goodbye to us on the helicopter. I couldn’t recommend this resort more highly. It was a beautiful experience.
Date of stay: July 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (246)
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Traveller rating
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All reviews castaway picnic dhow bar our honeymoon mile reef the main lodge horse riding each morning included activities outdoor shower every meal six nights fresh fish nearby beach wished we could have stayed longer heart and soul the east coast calm bay
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Reviewed 7 July 2023

Once again the AndBeyond Group have shown their class above the rest. From the helicopter flight in, the welcoming reception, the personal attention and attention to detail you can’t go wrong. This is a lodge built to enjoy what Africa and Mozambique have to offer. It wild and rustic with all the glamour. Don’t expect tv’s and wi-fi, expect to enjoy the warmth of the Mozambique people together with tropical environment you’re sharing with nature. The meals served pretty much on the beach by your private butler are one of a kind. Really enjoyed my stay and would gladly recommend for a romantic break for couples. I’ve had the pleasure of staying at other Andbeyond lodges and they have all been great experiences.

Room tip: It’s a tropical resort built in the bush operating with nature in mind.
Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Ian g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2023

We honeymooned at &Beyond Benguerra from 8-14 May 2023 and it was perfect. The helicopter flight into the island gives you a taste of the untouched natural beauty that is a theme throughout your stay. The island is one of the most beautiful I have been to and &Beyond have managed to find the perfect balance of championing nature whilst ensuring the utmost of luxury living. The suites are incredible and have everything you need so you never need to leave your room! The activities are perfectly thought out and are carried out by the loveliest of people. But what really made our stay unforgettable was our butler, Abel. He went above and beyond to ensure we had everything we needed, often anticipating our needs before we knew them! He has the biggest smile and the warmest heart and I loved seeing him at our different meals throughout the day. Thank you, &Beyond, for giving us a magical and unforgettable honeymoon.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank nadinetimmer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2023

My wife and I booked the final stay of our honeymoon at AndBeyond Benguerra. From the moment we arrived we were disappointed with our experience. The manager "warned" us that the weather was going to be miserable all week, even though it turned out to be 80 and sunny for our entire stay on the island. The manager also spoiled a surprise boat ride I had booked for my wife and myself. Despite the start to the stay we were willing to look past these incidents, but more issues arose as the day went on. The huts are not secure to the outside so we had multiple lizards inside of our room, specifically in the bathroom stall, around our laundry, toothbrushes etc.. After multiple attempts to reach the manager she came to our room and said there was nothing they could do about the lizards in the room, but they're good to have because they eat the bugs. Meanwhile, the room was filled with other bugs and the mosquito net was filthy. The manager then suggested on her own accord that we might be happier moving to a different resort.

We woke up the next morning without knowing that the manager had called the resort next door, Azura, and we decided to walk over there to check out the property. We were greeted by their manager and the tone was completely different. He informed us that our agent and andBeyond had already arranged for us to move and transfer our existing reservation with no additional cost.

We then went back to andBeyond to pack up our things. The same manager and other staff came up to us to say they were glad to hear the move was arranged and that Azura would pick us up in an hour. Shortly thereafter our agent called to inform us that andBeyond would be charging us for the five nights originally booked i.e. a full cancellation fee. We were shocked by this given andBeyond arranged the move.

At this point, we were disheartened and began looking at flights back to the US. We decided to sit down with a different manager to see if we could resolve our issue with someone new. She completely understood that we could not pay for two resorts. Within 30 minutes she had contacted andBeyond management, gotten us a documented letter acknowledging andBeyond would waive the cancellation fee, and organized our transport to Azura. We were very impressed and grateful to the other manager who sorted out the issue, but it was shocking that andBeyond would try to charge a full cancellation fee after suggesting we move.

Date of stay: December 2022
    • Location
    • Sleep Quality
    • Service
Thank L160XOandrewf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
andBeyond Travel, Owner at Andbeyond Benguerra Island, responded to this reviewResponded 17 January 2023

Dear L16OXOandrewf,

As mentioned in the two emails that Jason King, our Managing Director for Southern Africa, sent to you I, too, would like to thank you so much for your feedback and for taking the time to post same as a review on Trip Advisor. I would also like to take this opportunity of apologising for not living up to your expectations. We truly do appreciate hearing from our guests as all feedback is taken most seriously and, as mentioned in previous correspondence with you, please be assured that your points of concern which you have raised, have been addressed. We constantly strive to provide the highest standard in all factors of our guests stay and usually receive high praise from our guests so, when we do not get it one hundred percent correct, it is heart-breaking to say the least. Again, thank you for your comments; we do hope that you can find it in your heart to forgive us and will, sometime in the future, give us another opportunity of welcoming you back.
Should you have any further concerns, please do feel free to contact me directly – niall.anderson@andbeyond.com

Kind regards
Niall Anderson
Chief Operating Officer - Africa Lodges

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2023

We were very disappointed with our stay at &Beyond Benguerra. We arrived to our room and found multiple openings to the outdoors intentionally built into the windows and ceiling. Because of this, there were constantly insects and other living things in our room despite our best efforts to keep them out. Over the course of our stay we found a mouse, several cockroaches, centipedes, spiders and more in our room. Several salamanders seemed to live in the room and we would see them on the walls without fail each time we returned to the room. There were also bats flying around outside, but they never entered the room. My wife and I are both leaving with tons of bug bites and a rash. For a place advertised as a luxury lodge, it was unacceptable to us to have so many issues with insects and animals in our room.

Even if the above hadn’t been an issue, there were still several significant shortcomings at the lodge. The wifi was weak when it worked and would cut out completely all the time, there were no tvs in the rooms, no gym at the lodge, a tiny bathroom and no indoor shower. The outdoor shower was in the direct sunlight most of the day making it very difficult for someone with fair skin to shower when it was light out.

I will say that the staff was very nice and went above and beyond to make our stay more comfortable. They were there to help with our every need and truly cared about us having a good time. The snorkeling and castaway picnic were also great experiences.

At the end of the day, we paid $1,600 a night to stay at the lodge and really had trouble justifying how expensive it was. As a baseline, we would never expect bugs or animals in our room when traveling. Adding the other issues on top of that just made us feel like we didn’t get any value for what we paid. There are tons of other remote beaches around the world that are significantly less expensive and offer a better overall experience. Even if you are ok with insects and animals all over your room, you can find a better luxury experience other places for significantly less money.

Date of stay: December 2022
    • Location
    • Rooms
    • Service
Thank Dberk93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
andBeyond Travel, Owner at Andbeyond Benguerra Island, responded to this reviewResponded 17 January 2023

Hi Dberk93,

Thank you for taking the time to post your review, we are sorry that your stay at &Beyond Benguerra Island Lodge did not live up to your expectations. Being out in nature amongst the lush Island Forest and the beach there are times when little critters manage to find their way indoors. That said however, our teams do everything possible to keep them outdoors – again, we are sorry that you experienced some of these little creatures; nature certainly has its own agenda. Thank you for your praise for our teams whom I am aware did everything possible to make you feel comfortable and please be assured that we are in direct consultation with your Travel Agent who, I have no doubt, will be in touch with you directly.

Kind regards
Niall Anderson

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Reviewed 19 December 2022

We had a perfect stay with andBeyond at Benguerra Island. Literally everything is just perfect: the room, the decor, the staff, the food, the drinks, the activities, the transfer! We stayed for four nights to cap off a 2.5 week trip around southern Africa and only wished we could have stayed longer. Shout-out in particular to Isaac, Renoir, Sergio and Sarah for making our stay extra special and so so enjoyable!!!

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Rachel N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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