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Traveller rating
149
114
46
33
18
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All reviews ocean city royal farms within walking distance room was clean nice pool busy road nice view of the canal private balcony dunkin donuts coastal highway short drive family vacation perfect location great place to stay nice stay would stay here again coffee maker
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44 - 49 of 360 reviews
Reviewed 7 September 2021

This was the first and the last visit that I will ever make to this motel. I don't even want to give them a rating (but I have to in order to post this). Apparently one of our room reservations was mysteriously cancelled. Both the owner and Karen flipped flopped and blamed the internet (booking.com) or us for the cancellation! They did not take any responsibility for this "mysterious" cancellation. Nor did they show any sympathy for the mistake, considering a part of our party was left without a room! They tried to redeem themselves by reserving a room for us, but did not even tell us that they did that! By then, several hundred dollars were already spent to reserve another room at another location. Their customer service and communication with not only us but (what became clear) amongst themselves lacked and was very disorganized. We asked to speak to the manager several times and were given the run around as we were told different stories by Rose and Karen. I will say that Rose was extremely sympathetic and expressed it. Unfortunately, Karen did not have that same demeanor and customer service courtesy. She was absolutely rude. Karen, you may have good reviews, but let's see if those stars were due to challenging situations that you amicably and gracefully solved! Anyone can receive a great review when things roll smoothly. If you are having a bad day, take off work. You work in a profession that relies on your face and attitude being a pleasant one. On another note---it's not a good thing when you throw your coworkers under the bus to make yourself look good! Lies will catch up to you and they evidently did that day. Their customer service skills need a lot of work. Yes it's an easy walk to the beach but so are the other hotels/motels/beach houses in the area that I would recommend you take a look at...not here.

Date of stay: August 2021
    • Value
    • Rooms
    • Service
Thank FramilyVayca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 September 2021

We would stay here again (and plan to) for the staff alone, everyone working there is incredibly friendly and they have that family appeal. They work hard to satisfy all visitors. Some of the reviews I have reviewed are somewhat odd and misleading. This is not a franchise type hotel, this is a family run motel just outside (a few miles) of Ocean City, on Fenwick Island, Delaware. The Motel is a little older, but it is simple, easy to visit, and very convenient to the Beach, which is literally one crosswalk and one block up South Carolina Avenue. In regards to the staff again, we arrived in town too early, check in is usually 3pm. It was 11 AM and I called and and asked if there was a chance we could get in early. The front desk said, "let me check your room and I will call you back in five minutes." Five minutes later, she called directly and said "Your room will be ready in 10 minutes, they are wrapping it up now." I was shocked and very pleased... I was only hoping for an extra hour or so. That is the kind of service they give, she literally ran upstairs to check in person. The bathrooms were recently upgraded and are roomy. The A/C units must be very new, as the room was cool within minutes. Beds are comfortable, not real fancy, but comfy enough to snooze on. The pool is open till 11PM most nights, and it is very clean. Parking? Very easy... The Motel is only 60 Rooms, and there is plenty of parking surrounding the Motel. Bonus, there is a canal right behind it, should you feel the need to cast a line and fish. TV - basic/extended cable is available should you want to watch the tele, roughly a 30-35 inch flat screen. Good enough for a family. However, please be advised, this is a smaller hotel...so if you have issues with steps, note that there is not an elevator (only 3 floors). If you have needs, ask for floor 1. I witnessed a couple that was unable to do stairs and the front desk quickly was able to move them to the ground floor. The staff and front desk was understanding and made the switch without issue. The WiFi is not the greatest, but it is not the worst...plus you are on vacation if you are here. Final couple of bonuses...again...be reminded this is a family run Motel. Close to the beach, close to two great crab and seafood houses (walking distance), Dunkin Donuts and other coffee shops within 1 - 2 blocks. Easy beach access. Nice balconies, either side...canal or coastal highway. Comfy, Cozy, Easy....

Room tip: Quite, Quaint, A Gem. Great Service from the Staff
Date of stay: September 2021
    • Value
    • Sleep Quality
    • Service
Thank B9289XObrianh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 August 2021

This place is an excellent value. No, it is not as fancy as some of the other hotels in area but also not nearly as expensive. It has decent sized rooms and location is excellent. They are also very friendly and accommodating. We arrived pretty early and asked if we could leave car and head to beach. She told us yes but offered to see if our room was ready. She ran up to the third floor to make sure it was clean and available and let us check in then. It wasn't expected but certainly was appreciated. If you go expecting a fancy place, you will be disappointed. If you are looking for a reasonable place to stay at a decent rate with friendly staff, this should fit the bill. Would return.

Date of stay: August 2021
    • Value
    • Rooms
    • Service
Thank FrancoS1M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 August 2021

Motel recommended by a family member and didn’t disappoint
Very clean and liked having refrigerator in room
Very quiet
Will definitely return
Enjoyed having balcony to sit out at night
On main road very close to beach,restaurants and stores

Room tip: Ask for bay side room/rear of building/ upper floors have balcony
Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank MiddletownTAW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 August 2021

This is a mid-century Private motel. The room was clean and recently painted. The staff we're absolutely awesome I second the earlier review about Karen. Yes some things were dated but there was hot water, and the air conditioning unit was brand new. It was clean, comfortable and it was a block from the beach you couldn't ask for more.

Date of stay: August 2021
Trip type: Travelled with family
Thank laurazU3355QO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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