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“Service really poor”
Review of IHOP

IHOP
Ranked #44 of 60 Restaurants in West Nyack
Cuisines: American
Restaurant details
Reviewed 17 September 2017 via mobile

I wonder if management reads these reviews. We were skipped for orders while 2 other tables ahead of us had their orders taken. Had to flag down a manager. I think it is very younger servers that decide to serve younger tables. Isn't ihop about families, though. Skipped right by us. If there's no pride, there's no quality.

1  Thank inro41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 36 reviews

Reviewed 1 August 2017

It is sad to report that this IHOP is not good. Very POOR SERVICE . No attention to the customer 's needs. Had to ask for everything. If you are not in any hurry and want to wait an inordinate amount of time for your food this is the place to go!!!

    • Value
    • Service
    • Food
2  Thank dgnj2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017 via mobile

Horrible service. Will never return. One meal did not come out until we were leaving. At that point, i no longer wanted it. Service extremely slow and we actually had to ask for plates and silverware for the appetizer. Staff has no idea what they are doing.

1  Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017

Food was to standard however if you have any allergies please specify at every opportunity. The staff lacks attentiveness.

Thank terrinskii .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2016

Been to many IHOPs, not the best location. This location is too hot being on the top floor of the mall and having a large space to air condition. Been several times. Service not great. Food hotter, better and service better at other locations.

Thank nym0m0f4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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