We had a pleasant experience at this Best Western.Great helpful employees and the breakfast was delicious.They had coffee available all day and that is a favorite perk of mine.The room was clean and the bed was comfortable.
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No breakfast, no extra blankets, room was bot cleaned doe two days. Building is old and falling apart. I do not recommend this hotel. The only good part was the location. 10 minutes from Sugar Mountain.
Good location, friendly staff, and complimentary breakfast. Room and amenities were clean. Beds were comfy and heat worked well with 20-40 degree weather.. Tub was clogged but not a major deal. Room was clean, as were the amenities. Place is a little dated but who cares unless you're a snob. The location is right in the middle of places to see a a few minutes from Sugar Mountain. Only problems that we're minor for us were the occasional rude guest with their kids running amuck during breakfast with those same people taking more than their fair share of breakfast items, and people with poorly-trained dogs. Not much you can do about that though and not the hotel's fault. Would stay again.
When you arrive at the Best western you are greeted with a Scottish Highlands themed lobby, and the employees were very nice and cordial. The room is nice and quaint with a no-frills appearance. The bed is stiff, and the pillows are too. Bring your own soap and shampoo maybe even a noise machine to drown out the Ambiant noise of the neighbors around.
Clean rooms. Good location.
Room are very noisy and dated. You can hear everything outside and from the connecting rooms. Hot water takes forever and doesn't get very hot. Breakfast was the worst I've seen.
Didn't know we had booked during the small town Christmas in Banner Elk . It was just like the Hallmark movies. Was magical down to the lobby of the hotel. Our friends received a Christmas tree package from a local Christmas tree farm. That was something new I'd never seen from a hotel before .
