Thank you for reviewing. We do apologize that there were electric issues during your stay, along the hallway where your original room and the other room was located, and we have since corrected those. The elevator has been out of service, despite our continual efforts to have the repair made. Unfortunately, as in many industries, the company we have been working with has had their own struggles in getting the needed parts and staff, so we are working patiently with them as they try to get the elevator going again. We do reach out to all guests in advance of their stay to ensure they are able to take 1 or a maximum of 2 flights of stairs before they arrive, so we can otherwise accommodate them if they aren't able. Many historic hotels don't have elevators at all, so we hardly feel that this is a reason to close the hotel, especially as we are happy to book guests on the first floor when needed and actively reach out to do so.

Thank you for reviewing. We do understand that historic hotel may not be for every traveler and we try to give an accurate representation of what guests can expect when coming to stay with us. Unfortunately, as with many other industries, the elevator company we are working with to make the needed repairs are having their own struggles and we are working patiently with them to machine the needed parts to make repairs. We do contact each hotel guest in advance of their stay to make sure they are able to take 1 or a maximum of 2 flights of stairs, and if they aren't we make accommodations for them to be in a first floor room.

Our historic hotel has different types of heating systems throughout, one of which is the original steam heat. We find this to be a charming bit of history, as there are not many hotels that still operate with steam heat, but we also have areas of the hotel in which we have more modern heating and air conditioning units as well, and we are always happy to move guests to another type of heating system if they aren't happy with the one in their room.

We tell guests if they are looking for a historic atmosphere and a unique experience, that is what we are offering. If they are looking for a modern hotel that's built on historic bones, we are not that. We often explain that to guests who ask questions about that when making their reservations, so they can decide if we are a good fit for what they are looking for, and encourage anyone making a reservation to ask as many questions as they'd like!

Thank you for reviewing! We, too, agree that some work needs to be done related to the roof of the porte cochere. Unfortunately, someone that wasn't affiliated with the hotel in any way drove under the porte cochere with a construction vehicle on the back of his truck and severely damaged it. Now, we are in a waiting game with his insurance company, engineers, adjusters, etc and hoping the work to make the repair will be scheduled soon. Until then, basic repairs to make the porte cochere safe have already taken place. Décor and furnishings will always be subject to each person's individual opinion, but we do appreciate your feedback and we're glad you felt that you felt your room was clean.

We're so happy our staff were pleasant and made you feel welcome!