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All reviews front desk room was clean hot tub the breakfast area hot breakfast great place to stay make your own waffles app state free breakfast mountains housekeeper
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Reviewed 13 July 2022

Great place to stay. Comfortable and nice view.fresh towel’s and rags daily. Breakfast was a little skimpy. Good hot coffee. Very convenient to all attractions. Very close to all restaurants. We will return.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank whitley2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hiren viroja, Sales at Country Inn & Suites by Radisson, Boone, NC, responded to this reviewResponded 22 July 2022

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2022 via mobile

We came here to visit Tweetsie with our grandkids. Overall this place is not bad but is in need of “spiffing up”. Things are just looking tired and in need of at least a bit of fresh paint and a thorough cleaning. Nothing bad, just not great. Staff is pretty invisible it seems. No one really manning the desk or watching the breakfast area. Rooms and linens don’t seem as clean as fresh as they should be.

Date of stay: June 2022
Trip type: Travelled with family
Thank georgesO7303US
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Country Inn & Suites by Radisson, Boone, NC, responded to this reviewResponded 3 June 2022

Thank you for staying with us and posting your comments. I greatly appreciate the feedback.
Please accept my apology that we did not provide you with the service and product that you expect and deserve. We do currently have several projects underway to freshen many areas of the hotel that include carpets, painting, etc.
Again, thank you for the comments.
Sam King- GM

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Reviewed 6 May 2022

This hotel was clean and nice. The free breakfast offered a wide range of choices and it was wonderful to sit outside on the patio and enjoy our meal with views of the mountains. The staff was kind and since I'm in a wheelchair, having a shower with wheelchair access was appreciated more than words can say. We will definitely be returning when we come to Boone again.

Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
Thank LovesBoone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sam King, General Manager at Country Inn & Suites by Radisson, Boone, NC, responded to this reviewResponded 6 May 2022

It was our pleasure to serve you. Thank you very much for staying with us and sharing your comments. We are glad you had a good visit.
Sam- GM

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Reviewed 27 April 2022

The hotel was clean. The breakfast delicious. The staff was very helpful and friendly with the exception of the gentleman who checked us in, who seemed very abrupt and annoyed. This was the only not-so-great experience, everything else was lovely!

Date of stay: April 2022
Thank Kmcastle403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sam King, General Manager at Country Inn & Suites by Radisson, Boone, NC, responded to this reviewResponded 1 May 2022

I am glad you had a mostly pleasant stay. And thanks for sending your comments. I will review this with the desk agent as we certainly want our guests to feel welcomed. And thanks for your business.

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Reviewed 7 January 2022

Let me start off by saying this hotel would have gotten 5 stars had it not been for the fact the hotel had an iced over parking lot that was extremely dangerous. The hotel is located on hill and its driveway and parking lot was poorly maintained. Guests could not get to their vehicles safely and were falling on the ice and staff did nothing about it resulted in loss of 3 stars. To make matters worse, the hotel had several bags of ice melt by the entrance but refused to sprinkle it even after being confronted by guests who had fallen.
On the brighter side, Our rooms were very clean, comfortable and stocked well. Breakfast was scaled back considerably to more or less pastries only but it was still rather enjoyable. My biggest complaint with the breakfast would be that the coffee station was not located in the dining area but across the lobby near the front entrance.
The hotel featured a very nice indoor pool which was a refreshing change from the weather outside. The price is fairly comparable to other brands and what I would expect for a Country Inn. I really would love to have given this Country Inn more stars but their lack of concern for the safety of their guests outweighed everything.

NOTE: A sign on the hotel entrance requested masks be worn while indoors but it was not enforced nor adhered to (even by hotel staff)

Date of stay: January 2022
    • Sleep Quality
    • Rooms
    • Service
Thank BOWSERZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sam King, General Manager at Country Inn & Suites by Radisson, Boone, NC, responded to this reviewResponded 7 January 2022

Thank you for staying with us, and for taking the time to post your comments. We really appreciate your business. And you did an exceptional job at giving details and specifics which we appreciate.

I am very sorry that we did not supply you with the product and service you deserve and expect. You are correct, the lot was not given the service we desire either. Our snow plow provider did not show up as agreed. We have tried calling other providers and are told they are booked up and/or looking for help so they can take on more jobs. We are still trying.
I am glad you were happy overall with other services, such as your room and our pool.
Again, thanks for your business and comments. I do hope that we will have the pleasure of serving you again in the future to your greater satisfaction.

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