Clean hotel, basic breakfast, good size rooms. The Internet was very good. A lot of good eateries around, Also decent shopping possibilities. It was easy to get in and out of parking. THe staff at the front desk was helpful.More
IHG
Booking.comBooking.com
My wife had to be intown for work and this hotel was assigned to her. The hotel was easy to find, staff was very nice. All in all was great place. close to some good food. Breakfast was very nice good selection.
Thank you for taking the time to provide feedback in regards to your recent stay with us. We love hearing back from all of our guests. I am delighted to know that you enjoyed your stay with us. We hope to see you again soon when you are back in Boone, NC.
Our family stayed here for 2 nights while visiting the Highland Games. Rooms were spacious with particularly impressive bath tub. Breakfast was decent. The pool looked a little silly - almost better not to have one than to have one this small. Plenty of parking.
Thank you for taking the time to provide feedback in regards to your recent stay with us. We love hearing back from all of our guests. I am delighted to know that you enjoyed your stay with us. We hope to see you again soon when you are back in Boone, NC.
While at a good location between downtown Boone and Blowing Rock, this hotel has seen better days. The rooms, a/c, lighting, outlets, furnishings are badly in need of renovations. The bathroom tub was rusted, there is no thermostat in the room, and no patio furniture on the balconies. The breakfast lacked fresh oatmeal. When asking the attendant if she could clean a table spill a previous guest had left, I was handed a rag. Guess that expresses the attitude towards guests.
Thank you for taking the time to provide feedback in regards to your recent stay. We love hearing back from all of our guests.
Service was very good, ample parking. Lobby area and breakfast room were clean and suitable for about 50. The food is the same as all HIE, and also above average. The room had a few issues. It definitely needed a facelift. Small tv, no usb charger ports, no fan in the bathroom. The shower curtain rod was sagging bad. The bed was comfortable. We will be visiting Boone quite often to visit our daughter at App state. This hotel will be a 4th or 5th choice.
Thank you for taking the time to provide feedback in regards to your recent stay. We love hearing back from all of our guests. We are planning a full renovation at the beginning of the year. We hope to see you again in the future when you are back in town.
Beware POOL IS NOT OPEN!
We booked this hotel from the IHG App because it had a pool. When we arrived they never said one thing about their pool not even being opened this year. So when we went to check out the pool we were very surprised and disappointed. They did absolutely nothing to compensate us for this. No upgraded room, nada! When we asked if there was an area where we could sit outside we were directed to a small bench outside the door. We asked why we weren’t told about the closure prior to booking. The reply was it is on our website. Who uses a website when booking a hotel room while traveling?? We could have saved about $50 and stayed elsewhere. This was paid for in advance so not much we could do.
My advice- skip this place and stay somewhere cheaper. The extra money spent was a complete waste. IHG really dropped the ball on this one.
Thank you for taking the time to provide feedback in regards to your stay. I apologize that the pool was not open during your stay. We had some minor things that needed to be taken care of and also were waiting on the Health Department to come out and complete our pool inspection prior to opening. I do hope that you will give us another opportunity to serve you and your family again in the future.
