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woodruffwill

Lobby smells like sewage.

1.0 of 5 bubblesReviewed 12 May 2024
Beware the lobby smells like sewage and the pool is not open even though the website says that it is.
Date of stay: May 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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Reviews (195)
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Traveller rating
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17
13
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All reviews small partition excellent hotel experience soccer camp extended stay location was perfect blackout curtains nice place to stay breakfast was delicious late checkout i highly recommend this hotel visit family beds were very comfortable great stay bathroom door the staff was friendly and helpful common areas water pressure
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15 - 20 of 195 reviews
Reviewed 3 May 2024

Great experience! Room was clean and comfortable. Gym was nice and clean! Staff was friendly and helpful.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sclark315
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

I really enjoyed this hotel. It was new, modern, very well decorated, it was in a lovely neighborhood close to campus. It was quiet and the bed was very comfortable. The check in process was easy. The receptionist very friendly. The only disappointment was the breakfast. Everything was kind of gross.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank LaurenFromNC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

The hotel was clean and the room was spacious. Loved how comfortable the bed was. Hotel is close to shops and restaurants. I would definitely go back.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bhmoore23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 May 2024

Multiple vehicles were broken into in the parking lot with no video surveillance or security measures of any kind. People were also told there were no insurance on the property to cover the incidents that took place on their property.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jwfb40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2024

Car was broken into overnight (window smashed) along with several others. Over $5k of personal property was stolen. No notification from or assistance offered by staff. No parking lot cameras despite this being a fairly common occurrence. Will not be back…

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mb20242024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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