I did attempt to contact the hotel manager via email prior to leaving this review. I did not receive a response :-(
I had originally booked 2 nights at your property, Residence Inn @ 101 Erwin Road, Chapel Hill, North Carolina 27514 USA. My first impression, was the front desk attendant, who was very friendly and welcoming. He also acknowledged my status as a loyal Marriott guest. I give compliments to the front desk attendant for this first impression. As I was a sign on adjacent room to my own which read “Cats inside, do not enter”. Of all the Marriott brands I have stayed, I have never seen anything like this before. I disregarded this sign and entered my room. The toilet was running, which it continued to run intermittently all night. The next morning I was awaken abruptly by a large dog barking in the room next to mine. Upon leaving my room yesterday morning, the hallway smelled like animals.
Why would anyone place a business traveler next to rooms with pets? Nobody asked me if I wanted to be next to pets or if I had pet allergies.
I had no idea this hotel allowed pets.
I decided to check out a day early. I like pets, not hotels that smell like them.