We stopped here with our dog while passing through the area. It was perfectly nice, clean and comfortable. The only downside was that the lobby coffee station was empty when we checked out, so we did not get to have any coffee before getting back on the road. I would definitely stay here again. The grounds are beautiful.
Clean, comfortable, convenient with friendly and helpful staff at check in. However, dogs are allowed here, even on upper floors, and we heard dogs barking in the room next to us and across the hall. We were awakened by barking dogs. We love dogs, but when traveling, think they should only be allowed on the 1st floor of a motel/hotel/inn.. This allows those of us that left their pets at home to enjoy a quieter stay.
Our double queen was spacious and had a full kitchen including a dishwasher though we didn't use the kitchen facilities. Room and motel were very clean and the breakfasts were quite good. Choice of omelets or biscuits and gravy the two days we were there. HVAC was fine. Grounds were nice. Tub was a bit slippery but it did have a bar to hold.
Only issue: I didn't think the beds were as comfortable as they might have been. A bit soft. And fitted sheet didn't quite cover the bed as well as it should have.
Otherwise a nice hotel.
Still trying to figure out why this place has such high ratings. I chose this for a 2 night stay. From the outside the building is attractive. However the interior is dark and dated.
The shower / toilet area is the worst! There is a single lightbulb in the exhaust fan and someone decided to use an energy efficient bulb. So when you enter and for several minutes afterwards it feels like you are in a cave. The dark brown shower walks and beige floor also don’t help. And know that the beds are very close to the bathroom. You can hear everything happening in the bathroom while lying in bed.
Know before you go:
*Staff is very friendly
*Hallways are darkly decorated
*Hotel allows pets which we weren’t aware of when making our plans. Even with COVID and a less than full hotel we were placed next to a large, loud family who owned a dog. I love animals but I don’t want to pay to listen to children bickering and dogs barking.
*On first night of stay there was a fire alarm and everyone evacuated while fire personnel investigated. After a while guests just started going back into the hotel on their own. Staff didn’t stop them or ever let us know what was happening.
*There are no restaurants in walking distance.
*Carpeting (especially hallways) need to be cleaned).
*There are NO ice machines! So if you are planning to fill your cooler, make an alternate plan.
*Guest laundry is available: $1 wash/$1.50 dry.
*Pool deck chairs need to be replaced-they are very faded and worn.
We stayed at the Residence Inn for seven weeks during the COVID-19 outbreak after being displaced from our home. The staff was warm, welcoming and helpful throughout our stay. All social distancing requirements required by NC were maintained and the hotel was kept appropriately clean throughout. The small amount of maintenance that was necessarily was handled quickly. We appreciate the Residence Inn's commitment to keeping its guests safety and comfortable during this difficult time.
