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Max Z

Most relaxing and easy-going stays ever

5.0 of 5 bubblesReviewed 29 Apr 2014
Eric was the best host ever! The level of hospitality was astounding. We had an amazing stay: it was super cozy, relaxing and very comfortable. The apartment is exactly as the photos show. It's at a really convenient location, it is a minute away from restaurants and a block away from a beautiful forest trail. Eric was also very helpful and flexible, and was incredibly kind to work with our specific needs (we traveled with our 3 mo. old baby). We're coming back, undoubtedly. I totally recommend Chapel Hill Inn Town.
Date of stay: April 2014
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (36)
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11 - 16 of 36 reviews
Reviewed 17 April 2014

We really wanted to like this place but it did not work out.

Pros: quiet area, good WiFi; big washing machine and dryer; nice deck to sit on and enjoy the trees, pretty location, parking available. Easy drive to downtown Chapel Hill and UNC. The surfaces in kitchen and bathroom were clean. Bed was fine. Manager was helpful and provided all of the necessary instructions such as driving to the townhouse, finding the key, etc...

Cons: old townhouse with stained rugs, stained upholstery, needs a new coat of paint on the walls. We felt pretty uncomfortable with the general grubbiness of the building and left one day early, forfeiting more than $112 (not fun).

Whether or not you like this place depends on you and your comfort level with old (not antique) furniture, rugs, etc… that are not in good condition. We paid $337 for three nights (this was with the cash discount) and wish we had gone to a hotel instead. If you have many people, need to cook, and don’t mind the issues described – you will probably be fine here. The photos will give you a good idea of what it looks like.

Date of stay: April 2014
  • Trip type: Travelled with family
    • Value
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7  Thank Europe69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericplow1, Owner at Chapel Hill InnTown, responded to this reviewResponded 30 April 2014

We are sorry that this guest did not enjoy our facility as much as most of our other guests. We do have an occasional "ding" here and there, but we honestly don't feel that the minor concerns raised justify a 2-star rating. If you look at our numerous other reviews, most of them are 4 and 5 star ratings. We are not the Hilton, nor do we claim to be. We do offer comfortable and spacious accomodations, and we feel that we offer a great value for the money. If you want to spend more for a super-fancy motel room, we understand, but if you want a full apartment for a cost less than most hotels in the area, we hope you will give us a try!

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Reviewed 2 March 2014

Chapel Hill Inn Town is our favorite place to stay when we visit our daughter in Chapel Hill. The location is perfect. Walk to Franklin St. and there is a path to Foster's Market and Flyleaf Books. It is not a luxury apartment but it is clean, comfy and has a well equipped kitchen including washer and dryer. Being able to cook, do laundry and walk saves us money. Eric Plow is friendly,welcoming and helpful.

Date of stay: November 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kkrmac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2014

My family -- three kids of various ages -- along with wife -- stayed here over thanksgiving weekend while visiting my bro and his family, who work at UNC. Because he lives near UNC we could literally walk both to UNC campus (we saw a play and a women's soccer game), and his home to burn off some of those thanskgiving pies.
The apartment -- a two-story townhouse style -- was clean, comfortable and affordable. Really enjoyed the washer, dryer, stove, tv and beds. My seven-year old daughter was thrilled to sleep in a bunk-bed for first time.

Date of stay: November 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Cyrus R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericplow1, Owner at Chapel Hill InnTown, responded to this reviewResponded 21 February 2014

Thank you for your kind review. We are glad you enjoyed your stay. We are also glad that you were able to take advantage of our close proximity to the University of North Carolina campus.

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Reviewed 20 February 2014

Chapel Hill for me has always been an intellectual oasis in a rural countryside. A beautiful university a bit in the middle of nowhere. Sure, it's changed a lot since I was growing up here in the 80s-90s but that is the foundation. These condos are like everything I equate with my childhood. Not glamourous, not luxurious, not fancy. Just a quiet almost mountain-like escape with the whole world waiting outside. The decor and linens are dated, and the outside is constantly trying to come inside on your feet (leaves, pine needles). But it's a place to call home away from home. Centrally located - less than $5 cab ride or a free bus from Franklin Street and the rest of the university. Fully stocked with appliances, dishes, linens. There were even left-behind coffee, salt and pepper - communal feel. We have family in town, but can't stay with them, so we just want a casual, affordable place to crash during our visit. If you aren't looking for a luxurious getaway and just need a place to stay and want to be in town, this place is perfect. It's like staying at grandma's house while she's away.

Date of stay: January 2014
  • Trip type: Travelled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Megan G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericplow1, Owner at Chapel Hill InnTown, responded to this reviewResponded 21 February 2014

Thank you for your review, which emphasizes our goal of providing reasonably priced, furnished apartments within walking distance of the University of North Carolina campus. You are correct that Chapel Hill has changed dramatically since the 80's. I have lived here since the 70's, and Chapel Hill has grown from a small sleepy college town to a vibrant community of students and professionals. We call ourselves "The Southern Part of Heaven", and I'm glad that our guests can validate that this description is still applicable, even though Chapel HIll has grown immensely!

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Reviewed 19 January 2014

My family paid for three nights in November but stayed just one night and forfeited the money we paid for the other two nights. The apt seemed clean but the furniture, bed linen, towels and carpet were very worn. Bath towels were small and very thin. The bed comforter was old and faded. Stairs were steep. Heater had problems. Two of us had significant allergy issues in the apartment. We think future customers would appreciate the extra space and convenient washer/dryer, etc., if they are comfortable with the rustic conditions. We never met the owner but he was cordial in his emails and phone calls. We regret that it didn't work well for us.

Room tip: We wish we had seen the apt before paying for three nights.
Date of stay: November 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cwpw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericplow1, Owner at Chapel Hill InnTown, responded to this reviewResponded 10 February 2014

We are sorry that our condos did not fit this families expectations. We hope the reader will read the many positive reviews that follow. There was a problem with the heat upon arrival, but we fixed it immediately after being notified.

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